整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年3月24日

Excellent service. I am very satisfied with this personalization app.

Honey Daze
美国
14天 人在使用应用
2024年3月1日

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.

La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.

En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.

Lo importante es que funciona muy bien y tiene un buen soporte.

Nura
西班牙
3个月 人在使用应用
2024年1月9日

Amazing what you can do.

BrickBlocks
英国
3个月 人在使用应用
2023年12月13日

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Valkyrie
加拿大
大约1个月 人在使用应用
编辑时间:2024年3月5日

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
德国
7天 人在使用应用
2023年12月3日

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
澳大利亚
大约2个月 人在使用应用
2023年12月6日

I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.

Asham Curling Supplies
加拿大
大约3年 人在使用应用
编辑时间:2024年4月22日

Contact support is slow takes 2-4 hours to reply even days sometimes.

Hamray
印度
4个月 人在使用应用
2023年10月24日

I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge.

The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions.

They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.

Sticks & Doodles
加拿大
2年多 人在使用应用
2024年1月24日

We struggled for three days attempting to configure this app, and unfortunately, when seeking assistance from their support team, we encountered a series of unhelpful responses. Ultimately, we managed to resolve the issues independently, but this led to the product page displaying incorrectly. The placement of the "add to cart" button was distorted, resulting in a highly unsatisfactory experience. I strongly advise against installing this app and recommend saving your valuable time.

The Roman Catholic Store
美国
6天 人在使用应用
Zepto Apps已回复 2024年2月1日

Thank you for sharing your experience with us. We appreciate your feedback, and I'm pleased to inform you that we have already addressed the issues you encountered.

If you have any further questions or concerns, please feel free to reach out to our support team at support@product-personalizer.zendesk.com. We're here to assist you.