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Please check your app now. There is no stability with your app. So how can our customers experience and buy?
Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation
This is my second 5 star reviews. These guys are the best customer service is top notch I had a problem in setting up my personalization and Abdulah was very helpful and walk me through all the steps. Keep up with the good work guys.
had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist
issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize
Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.
Great app with much more customization and options than competing apps. Prompt and helpful customer service! The support team always replies promptly to help us make any changes.
App has really many features included. Many features can make things complicated but the support is great. They do want to match your requirements. Looking forward using it more and more!!!
i used live chat and they were super helpful and resolved my issue. Very quick responses and solved my issue really quick
I am happy with this app. There are a lot of functions and easy to use. And their customer service is great. Response fast and always fix the problems
My site has a lot of custom code and I had an issue where the button wasn't showing up. These guys emailed me back within an hour and got everything fixed same day. App is working perfectly. Cool app. Would definitely recommend.
This is such an amazing app, I am so pleased for all the help the support the guys have given me, I'm not very tech savy and they answered all my questions quickly and clearly. Sending me all the help I needed.
I have been using the free trail to get used to how it works but will be continuing using this app in my website. It's very user friendly - for us and the customers, 5 stars from me
I have inquired several times, and they always give me an accurate answer.
I have compared and contrasted it among similar apps, and it is the most lightweight and easy to understand app. Thank you for always answering my inquiries so quickly.