整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年3月24日

Excellent service. I am very satisfied with this personalization app.

Honey Daze
美國
使用應用程式 14天
2024年3月1日

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.

La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.

En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.

Lo importante es que funciona muy bien y tiene un buen soporte.

Nura
西班牙
使用應用程式 3個月
2024年1月9日

Amazing what you can do.

BrickBlocks
英國
使用應用程式 3個月
2023年12月13日

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Valkyrie
加拿大
使用應用程式 大約1個月
編輯時間:2024年3月5日

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
德國
使用應用程式 7天
2023年12月3日

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
澳洲
使用應用程式 大約2個月
2023年12月6日

I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.

Asham Curling Supplies
加拿大
使用應用程式 大約3年
編輯時間:2024年4月22日

Contact support is slow takes 2-4 hours to reply even days sometimes.

Hamray
印度
使用應用程式 4個月
2023年10月24日

I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge.

The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions.

They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.

Sticks & Doodles
加拿大
使用應用程式 2年多
2024年1月24日

We struggled for three days attempting to configure this app, and unfortunately, when seeking assistance from their support team, we encountered a series of unhelpful responses. Ultimately, we managed to resolve the issues independently, but this led to the product page displaying incorrectly. The placement of the "add to cart" button was distorted, resulting in a highly unsatisfactory experience. I strongly advise against installing this app and recommend saving your valuable time.

The Roman Catholic Store
美國
使用應用程式 6天
Zepto Apps 已回覆 2024年2月1日

Thank you for sharing your experience with us. We appreciate your feedback, and I'm pleased to inform you that we have already addressed the issues you encountered.

If you have any further questions or concerns, please feel free to reach out to our support team at support@product-personalizer.zendesk.com. We're here to assist you.