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VERY responsive customer service!! Not only was the response to my inquiry timely, but the issue was resolved timely as well! Could not ask for better!
It’s great!!!It has solved many of my problems. The customer service and programmers are very patient to answer my doubts. Without them, I don’t know how to proceed. Thank them very much. They are a great company. At the same time, The product is also very good, it has generated a lot of orders for me.
When you get it set up, this app is excellent and the support to iron out a few creases was great. Highly recommend this app for customisation - much better than all of the other apps we tried. The live previewer is just so impressive and exactly what we needed.
This plugin is amazing. I highly recommend to anyone who is selling personalized products. I needed some help with set up and the support team was very helpful. They quickly fixed the problems. I am very happy. They deserve more than 5 stars!
The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization
Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.
Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!
App has major reliability issues.
07/02/2020 (12:03pm EST) -- App is still down. No response from Support.
07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.
Thank you for taking the time to review.
There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue
Please delete your browser cache and recheck now.
This is not going to happen again we promise!
you can reach us at support@productpersonalizer.com
Please consider deleting the review to help us
We are deeply concerned and sorry for this issue.
Thank you for your patience!
Kind Regards,
Saifullah
Product Personalizer
Great app , easy to manage. Great support if you need one. Hope will never run into issues and dont be able to resolve ;-)
Our shopify store is using Product Personalizer. We are very happy within its features and customer service. The team responds to our queries super fast.