整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2024年2月7日

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues

We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.

Benchmark FR
美國
使用應用程式 3年多
Zepto Apps 已回覆 2024年1月18日

Thanks for your review. Please email us at support@product-personalizer.zendesk.com as we received no message regarding your issue.

2024年1月16日

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

CYKL.STORE
法國
使用應用程式 1年多
2024年1月26日

very good customer support and quick answer. App works as it should be!

LYRICASE
德國
使用應用程式 接近3年
2023年12月20日

AMAZING SERVICES
IF YOU GOT ANY PROBLEMS THERE HERE FOR YOU IN LESS THAN 3HOURS
AMAZING SAV
AMAZING WORK
AMAZING TEAM

THANK YOU, WISH U ALL THE BEST AND KEEP GOING TO PROVIDE SUCH A GOOD APP THANK

Yourflowers
法國
使用應用程式 大約1個月
2024年1月19日

This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!

Dogs Are Life
澳洲
使用應用程式 7天
2023年10月24日

I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge.

The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions.

They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.

Sticks & Doodles
加拿大
使用應用程式 2年多
2023年12月3日

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
澳洲
使用應用程式 大約2個月
2023年12月13日

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Valkyrie
加拿大
使用應用程式 大約1個月
2023年12月6日

I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.

Asham Curling Supplies
加拿大
使用應用程式 大約3年
2023年11月6日

Overall I have had no glaring issues that have stopped me from using this app. So far everything seems to be working as it should and it integrates into the store very well. Their customer service is very good too so if there are issues they are there to help you solve them and find better ways to do things.

Lumilore Home
美國
使用應用程式 3個月