Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

June 23, 2021

This application has made a lot of progress with this update, it is even more complete, customer service is always very caring to help set up, thank you

SunWoodTime
France
Over 3 years using the app
February 7, 2023

App works really well and the support team are responsive and helpful. I would recommend this app to others.

Imogen Stone
Australia
Over 3 years using the app
Edited December 6, 2020

Edit: I have since received the customer support that I required and all of my questions and issues were answered and resolved. VERY satisfied! This app is excellent and exactly what I needed. On this basis alone it would be worth 5 starts. However, the app is a little difficult to use and the customer service is absolutely atrocious. When contacting support with a detailed question regarding some function of their app, I don't receive a detailed response in return, all I recieve are single sentence replies which make absolutely no sense to me. This hasn't happened just once, it's happened EVERY time. I'm not been hyperbolic! This is both unacceptable and infuriating beyond belief!

Endgame Customs
Sweden
Over 3 years using the app
December 24, 2019

This app is perfect!The customer service is very patient and professional!It has solved all my personalization problems!

AZXCG
China
Over 3 years using the app
March 3, 2022

Really useful tool, with plenty of features. Chat support is very helpful. 5 stars would definitely recommend.

Not Nice Things
United Kingdom
Over 3 years using the app
December 3, 2020

This app is perfect for our store and has provided a solution to offer our customers the chance to preview their product customisations prior to purchase.
Shahariare was particularly helpful in sorting the app to do what I needed it to! Thank you.

Katie Belle Jewellery
United Kingdom
Over 3 years using the app
July 9, 2021

Selected this app because it has a good live preview of personalised product. Had previously considered other apps, but felt they lacked certain functionality this app provides. Support is very helpful too.

Branded Business
United Kingdom
Over 3 years using the app
October 22, 2019

There aren't enough stars for how helpful the support tech was. I wanted a complicated feature added to my page and he fixed it in moments. Friendly, patient and totally proficient. AMAZING!!!

LinedDesign
United States
Over 3 years using the app
September 8, 2022

Wonderful App and nice Live chat customer support, love this app!
This App is very user friendly and easy to configure!

Sergiz
Germany
Over 3 years using the app
March 13, 2023

I've been using this app for 3 years and had "only" 3 problems. All were resolved very promptly and satisfactorily. Love it!

Hundsgeleint
Germany
Over 3 years using the app