Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience through product personalization, particularly for businesses offering customizable products. It's praised for its ease of use, cost-effectiveness, and wide range of personalization options. Many have reported increased conversion rates due to its features. The support team is often commended for their quick response and problem-solving skills, even offering to connect to stores with admin rights to fix issues. Its stability, reliability, and user-friendly interface are also appreciated.

January 19, 2022

The best product customisation app in Shopify! The features are extensive, and the support super fast and professional!

Online Innersejuk Store
Malaysia
Almost 2 years using the app
January 23, 2022

This Product Personalizer app by Zepto is honestly amazing. Their customer support team has been so reliable, helpful & patient all along. Massive thanks to the amazing team behind this app!

Wustler
Malaysia
Almost 2 years using the app
July 27, 2021

I had some problems with a multilangual feature on the application. Luckily Piyal from the customer support helped me install a language app and even help me to translate a small thing. BEST SUPPORT EVER

Neonsfeer
Netherlands
Almost 2 years using the app
June 10, 2020

A must for every POD Store. It saves a lot of money on VAs that would otherwise to this manually. Recommended.

Calitsy - Custom Jewelry
Portugal
Almost 2 years using the app
September 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Rugby Imports
United States
Almost 2 years using the app
February 28, 2022

Super App mit vielen Anwendungsmöglichkeiten und Vorschau. Einige probleme die mit der app auftraten wurden dann vom Support gelöst. Top

Dreamstitch
Germany
Almost 2 years using the app
January 17, 2020

This app is really great and has helped adding custom engraving to our offering very easy. The support is helpful and quick as well!

TARIN THOMAS
United States
Almost 2 years using the app
March 22, 2022

Very helpful app.
Thank you for all the help.
the tech support even made me a new button to match my site

Mora Mora Baby
United States
Almost 2 years using the app
March 31, 2021

Support is fantastic. The app may originally come off as limited, and I admit I did have reservations; however the support is fantastic and able to assist with customizations. Once you learn how to integrate the personalizer and utilize the features within it, it becomes a great asset to what you are trying to sell. I would like to shoutout to Shahariare, as a great support staff member on their team for helping us. I would also recommend that anyone interested or learning the app to watch ALL the youtube videos on their channel related to the application functionality (the theme setup videos are only theme relevant). The videos are very helpful. Great tool!

Print Domestic
United States
Almost 2 years using the app
July 7, 2022

using this app for longer time now and it does great work ! all kind of personalization for my products. Why im leaving the review only today is because the service is so great! i had a problem, contacted service team & within 5 min it was solved!! i love it ! amazing

EllizShop
Germany
Almost 2 years using the app