Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

January 19, 2020

I use this app for personalised bonbonnieres. My customers are able to see exactly how their product will look before making their purchase. This helps with increasing conversions. I absolutely love this app and would give it 20 stars of I could. It integrates well with my website and hasn't caused me any issues like some other apps have. It's a very sophisticated app. I have reached out to support numerous times for some guidance (the app is easy to use but my needs are much more complex than the basic colour change or text field etc) they respond quickly and always accommodate to my needs. I also sought the service of an expert developer through this app, he went above and beyond to get me on board. I just told him what I needed and he made it happen each and every time without fail, excellent customer service, outstanding expertise and 100% satisfaction with the results. I highly recommend this app I can't fault it.

Nour Candles
Australia
Over 2 years using the app
November 15, 2021

This App is amazing !! Customer support is amazing !!! Would Highly recommend to anyone! It has driven many sales to my store and i couldnt be happier !

NEONIZED-STORE
United States
Over 2 years using the app
July 17, 2021

i used the PP app to personalize a variety of images to create over 100 combinations. I found that the chat was very helpful customer service.

It's Personal Baby
United States
Over 2 years using the app
July 20, 2021

This is a great app to personalize products. We try a few in the past, but no one is like Product personalizer. You can try a lot of features to get your products better . It´s really awesome.

Marca2
Chile
Over 2 years using the app
September 11, 2021

Customer service is great. Went to chat thinking I was going to send an email and low and behold there was a person on the other end. Helped me with my issue quickly. Thank you.

That's My Athlete
United States
Over 2 years using the app
February 2, 2023

While the app itself has had a number of oddities and issues that seems to sprawl out of nowhere after working fine for weeks and months, the support received from their team has been excellent. Since no product is perfect, at the end of the day having great technical support is what makes the difference.

GrooveThis Woodshop
United States
Over 2 years using the app
May 2, 2020

I am having a great experience with this app. The features look great and is easily customizable. And the development/customer support team has been great as well -- so even if you don't have everything right out of the box, the support can help you get the right features you're looking for

RAMSIGN.SE
Gibraltar
Over 2 years using the app
August 5, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service.

Sparkling Earth Headwear & Accessories
United States
Over 2 years using the app
January 2, 2023

We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.

Eternity
United States
Over 2 years using the app
November 29, 2020

I install this perosnalizer app to help me sell personalized products online. It works great! Amazing fast and perfect customer service. Highly recommended!

Custofun
China
Over 2 years using the app