Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

November 3, 2020

I must have researched every product customization app on Shopify before finally deciding on Product Personalizer. I'm very glad I did. Our business sells locket necklaces with layering charms, and it was very important to us to show the customer what they were buying in real time by updating the product image with each added charm (see here: https://www.myrosalyn.com/products/gold-locket-plus-color). Also, unlike a lot of other apps, Product Personalizer actually allowed us to link to product variants to easily manage our charm inventory. The app UX had a small learning curve, but with some perseverance it was definitely doable. I received fast and helpful email support whenever I needed it. This app is well-deserving of 5 stars.

My Rosalyn
United States
Over 2 years using the app
May 4, 2020

We use this app on our site to offer custom made keypads. We have been using the app for over a year and its great. It gives us so much flexibility and the support has been great.

Faradite
United Kingdom
Over 2 years using the app
February 4, 2022

I really love this app! It's super easy to use, and meets all my expectations. Customer support is super amazing!

Simple Sign Builder
United States
Over 2 years using the app
March 8, 2022

Great features. Easy to learn. Excellent service.
Minor intermittent bug: sometimes, fields that are coded as 'mandatory' can be skipped by the customer, with no disruption of the ordering process.

BrushGuard
Canada
Over 2 years using the app
February 3, 2022

Coolest app yet and I have tried a lot of them. If you do personilazation you should try this app first.

Calico Wood Signs
United States
Over 2 years using the app
Edited March 20, 2019

Application is very good. Developers of app help to configurate it quickly. I will advise it to my friends

Offspring24.ru
Russia
Over 2 years using the app
Zepto Apps replied March 11, 2019

Thanks for your review. Please ask any question at doshopify@gmail.com

Edited August 21, 2022

This app is really great. I recommend it a lot. I had some issues, but people finally help me to understand how to solve it. Now I am so happy. Their answer is fast and effective. Thanks for your assitance.

NotaDeNota
Colombia
Over 2 years using the app
October 7, 2020

The app is doing all the things I need it to do, customer support are very helpful especially Abdullah Al Numan, I requested a lot of things and he was more than willing to help and very patient since I really didnt know what I wanted. I wish I can pick who will be my customer support, I will always pick Abdullah. Thank you so much Abdullah and the rest of the team!

Frameulous
Jordan
Over 2 years using the app
November 2, 2021

Their support is very nice, they answer quickly and give useful responses! Keep doing the good job!!

meaningful
Spain
Over 2 years using the app
Edited October 6, 2021

App itself sometimes is a little bit confusing while using it but the customer service is impeccable! Received video demonstration from Shahariare Rahaman and well explained the steps for me in order to fix my problem! Great service!

APEEL STUDIO US
United States
Over 2 years using the app