Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

March 24, 2024

Excellent service. I am very satisfied with this personalization app.

Honey Daze
United States
14 days using the app
March 1, 2024

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.

La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.

En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.

Lo importante es que funciona muy bien y tiene un buen soporte.

Nura
Spain
3 months using the app
January 9, 2024

Amazing what you can do.

BrickBlocks
United Kingdom
3 months using the app
December 13, 2023

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Valkyrie
Canada
About 1 month using the app
December 3, 2023

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
Australia
About 2 months using the app
December 6, 2023

I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.

Asham Curling Supplies
Canada
About 3 years using the app
Edited March 5, 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
Germany
7 days using the app
October 24, 2023

I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge.

The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions.

They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.

Sticks & Doodles
Canada
Over 2 years using the app
November 6, 2023

Overall I have had no glaring issues that have stopped me from using this app. So far everything seems to be working as it should and it integrates into the store very well. Their customer service is very good too so if there are issues they are there to help you solve them and find better ways to do things.

Lumilore Home
United States
3 months using the app
November 13, 2023

I would totally recommend this app! I’ve been using it for about a year and it’s easy to learn. If you have any issues their support is outstanding! Would highly recommend!

Artful Planner Co.
United States
About 1 year using the app