Reviews (1,192)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

Edited October 29, 2019

This app helped provide seamless add on and personalisation. The creator of the app helped improve the app to create a high-quality solution. With the new changes, the app gets 5/5 stars.

Jibbon
Australia
3 months using the app
February 16, 2023

the app works great - easy to install and great fitting in the template - support helps directly with questions, awesome

Oberwerth Bags
Germany
3 months using the app
September 15, 2021

Helped me ALOT! Great app with alot of functionalities. Seems complicated at first but don't give up. The customer service is outstanding and you'll see that you can do so much with it.

xoxo Wildhearts
Netherlands
3 months using the app
June 2, 2023

Der Costumer Service ist Hammer, super schnell und hilfreich und die App tut was sie soll, für mich die beste ihrer Art

LoveOnFourLegs
Germany
3 months using the app
November 6, 2021

High-quality and very responsive after-sales service, thanks to Piyal, he helped me solve my problem !

Ma Lettre Pour Toi
France
3 months using the app
April 12, 2022

The perfect app for our products with excellent customer support! The support staff is very prompt and resolve everything quickly!

Kammerflimmern
Germany
2 months using the app
July 18, 2018

Great app for customising particular products on our store. Super helpful support that got us up and running with some customised features within a few hours.

United Bracelets
Australia
2 months using the app
February 12, 2024

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.

Sawdust Steve LLC
United States
2 months using the app
April 1, 2021

Can be a bit tricky to set up. But customer service is top notch and has always helped to get it done.

KNN Jewelry
United States
2 months using the app
February 3, 2022

I agonised over which customisation app to use for my business. I landed on Product Personalizer and I'm so glad that this is the app I chose.
Yes as others have mentioned it is a bit of a learning curve to start off with, I am by no means amazing with computers but after some trial and error I'm perfectly comfortable setting up new products with endless variables and setting the conditional logic for them. I've found the support team amazing, any time I've had a question they've answered pretty quickly even though we are in very different timezones, and no matter how silly my question they have been patient and are very clear in their instruction, even going so far as to send me screenshots of exactly what to do. I especially like being able to set a template so I don't have to start completely from scratch with each product. It has saved me so much time. I would 100% recommend this app to anyone who needs simple OR complex levels of customisation on their products. If you're a bit confused when you have your first look at it, don't worry! you'll get there.

Customised Home
Australia
2 months using the app