Reviews (1,192)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
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Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours. Great support!
It is helpful providing the monogram options for our customers but it's not not necessarily user friendly on the back end. Often times we lose our monogram information on products, it will drop off for no reason.
慣れるまで設定は難しかったですが、商品オプションの追加アプリをいくつか試した中で、最も良い仕様でした。不具合もありましたが、サポート対応が良く、最終的に問題なく使えました。Thank you so much!!
Exactly the app I needed. Had an issue with changing the variant or style of the items on my website and the customer support reached out and helped me resolve my issue in 1 email. I recommend.
UPDATE: product options suddenly disappeared from the site. Apparently Zepto, the developer, is having some type of CDN issue at the moment. I've contacted support but have not heard back from them yet. This is very serious!
This app has a lot of potential and is a work in progress. If you need to offer personalization (especially complex items with real time preview), then I can highly recommend this app. The developer knows his stuff and is committed to making it better.
The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store.
In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed.
I can highly recommend this app!
Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter
Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.
Shahariare Rahaman explained everything to me in full detail A few times to help me. I was able to implement the app on my store flawlessly because of him. Thanks again.
Great product and fantastic support. Highly reccommend this tool for personalization and tailored experience for your customers.
Excellente application que j'utilise sur plusieurs de mes boutiques et comme d'hab elle est super !
Un immense merci à Shamsuddin Rony qui fait partie du support technique et qui est brillant dans son domaine, merci pour l'aide que vous m'avez apporté !
shamsuddin was the best support rep i have ever spoken to in my life! thank you so much, i love the app so far