Reviews (1,193)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
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Attention Needed - Compatibility Issues with Shopify Market and Geolocation
I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies.
While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses.
In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs.
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We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.
They responded very quickly to my request. And solve my problem within seconds. The app itself is pretty well-developed and thoughtful. Easy to use for POD merchants. Highly recommend!
I love this app and if you have any problems as I have on a number of occasions the help team is there instantly and sorts it straight away and they are always great to speak to. Well done!
Highly recommended app and perfect for our needs. It even does a few more things that isn't fully shown by the examples, which has been a great bonus. Customer service is pretty amazing as well. This app and developer have seriously exceeded my expectations.
Support for this app is excellent! Support Rep Arafath was very helpful in getting my first personalized up and running smoothly. He was very patient with me and even made extra tutorial videos that took me step-by-step through my goals. 5 Stars! Highly Recommended!
Customer support is great, it helped me a lot to set it up when initially i was lost! I would recommend to contact support when needed
This app allows our customers to be able to see what they're wanting, on the screen right in front of them. It's simple to set up, more time can be invested to get more complex customisations working. The support team is also amazing, they are always willing to help and point me in the right direction to solutions.
Thank you Product Personalizer!
Often modify a place, but other problems that did not work. After the modification, the relevant functions were not fully tested. More than one month has passed, and the communication response is slow!!!
Thanks for taking the time to review. We have solved everything as requested. We demand a fair review.
This app is the top choice for selling customized products and offers great value for money compared to other alternatives. After trying several applications, I found that this app was the only one that provided the best results.
We have a fairly complex personalization process for our store. The app has allowed us to offer the customer a very detailed level of personalization/customization. The support team has been helpful whenever there have been small bugs or with improvements such as making code as efficient as possible to maximize store speed. My only small request which would make the app even more valuable, would be to include an EDIT feature *from the cart* so a user can go back and fix any errors they made without starting over. Great app, highly recommended!