Reviews (1,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
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I WOULD SAY THAT THE SUPPORT FOR THIS APP IS VERY POOR IT TAKES A LONG TIME FOR THEM TO RESPOND AND SOMETIMES NOT AT ALL, VERY DISAPPOINTED THAT HAVING SPENT A LONG TIME GETTING TO GRIPS WITH THIS APP, THEY NOW TELL ME THERE IS A LIMIT TO THE NUMBER OF PRODUCTS I CAN HAVE, IT IS EXPENSIVE FOR WHAT IT IS AND THE SERVICE YOU RECIEVE
Thanks for taking time for the review. There is no limit of product configuration for old users. For new customer the described pricing plan is applicable. For more info Please ask at doshopify@gmail.com
Amazing service! My agent walked through the entire set up process with me and im super happy with the results! thank you!
Customer service is infuriating, but after you go back and forth 30x, this app works great and as intended. Please note, it will take days to resolve issues, and that impacts business operations. Aside from that, I do recommend this app to anyone in need of personalization for shopify.
This app is truly the best! Not to mention the best price, the most customizations but their support team is absolutely incredible! They were always so polite and helpful plus they respond anytime! I recommend this app to everyone! This will help your store so much!
Excellent!
Awesome customer support! The app is working great, Very good for my need on the POD store. Thanks a lot
We use this app on my site and it would be nice if the support was better. They have an email but they don't always respond and when they do it is weak. For a paid app I am pretty disappointed. We are launching our new site with a different app next month.
Thanks for taking time for review . Hope you are satisfied with the app and services. Can you please update the review ?
We have started to use the Product Personalizer to offer our customers the option to not only sign their products, but also offer other customization options as different colors. It's a very extensive app with lot of options which is a bit overwhelming in the beginning but offers a lot of options. But if you have any problems their amazing customer support team is always close by to help. In short: excellent app and excellent support service!
Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support
Really has been a great addition to our personlised crystal engraving shop. Very reasonably priced, realatively easier to instal and manage and the customer service is quick to come back to you after any queries. solid crystals