Zepto Product Personalizer , 918 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to manage complex product personalization. They praise its user-friendly interface, cost-effectiveness, and live preview feature that enhances customer experience. The support team is noted for their swift and effective problem-solving. The app is recognized for increasing conversion rates and saving costs by providing features that would typically require expensive custom development. Its stability and reliability make it a preferred long-term solution for many businesses.
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I am very happy with this app particularly the new upgrade, which has made the whole experience much easier to use. The helpline chat is most invaluable.
So far the overall experience has been pretty good. Fairly easy to implement, and I was finally able to optimize a single test product, but I needed customer support to do so. It's not perfect but it will suffice for now. There are some areas where you have limited capabilities that I hope will addressed in the near future.
Be mindful if you have an API connection that utilize existing fields. You are going to need developer help to sync the two. For the time being, I'm utilizing a preview field only and had the Zepto help to remove the add to cart button (quick fix).
Regarding support, Muhtasim is my guy and he helped me through this initial stage and was prompt. So that's a big plus.
I do recommend this app. Not 100% sure this will be our long-term fix but we will get mileage out of it for the near term.
Nazirul, Muhtasim, and Shahariare have all been VERY helpful in answering my questions to make my custom product EXACTLY how I wanted it to look for my customers!
Definitely recommend this app just because of the amazing customer service alone! Only reason for 4 stars is the original setup took some time.
Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.
Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https://support.weglot.com/article/88-shopify---how-to-translate-dynamic-content
The class name for our app is product-personalizer
You can contact us at support@productpersonalizer.com
We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks!
Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in Personalizer. First an image group stopped loading, and now Windows/Chrome users have lost anti-aliasing on the fonts. Support is always quick and helpful, but it is concerning to have to keep going back and re-testing things that used to work.
Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support
Customer service is infuriating, but after you go back and forth 30x, this app works great and as intended. Please note, it will take days to resolve issues, and that impacts business operations. Aside from that, I do recommend this app to anyone in need of personalization for shopify.
This app has been really useful in helping me customise my products. The app is difficult to use at first, but the customer service is extremely responsive and very helpful. Shoutout to Piyal and Shamsuddin for helping me with my million questions haha :)
The app works great for what I need. Support took a little nudging when I had a problem but got the job done. Thanks PP team!
I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.