Zepto Product Personalizer , 822 reviews

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 14, 2023

I had difficulty with the checkout portion of this app and contacted the app developers via online chat and Shahariare Rahaman was super helpful and managed to fix the problem within a few minutes.

Tish&Shoo
South Africa
Time spent using app: About 1 year
December 27, 2022

I recommend this app for stores that offer customization/ personalization of products in their store. I didn't give the 5 stars because there is a learning curve with this app that I find isn't user friendly. When asking for help via live chat a response is provided quickly. If you have the time to learn how to use the app it definitely adds value to shop.

Heavens Yes Crafts
United States
Time spent using app: 9 months
September 24, 2022

Great app that fulfilled what's promised. The support team was very responsive, appreciate the prompt responses!

floraandc
Australia
Time spent using app: About 1 month
September 18, 2022

Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.

SKYLOONG
Hong Kong SAR
Time spent using app: 6 months
August 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Matsch mit Sahne
Germany
Time spent using app: 9 days
July 2, 2022

Superb app, and superb support. I do wish the Image grouping thing would get some re-working. (maybe the font grouping thing too) . It could maybe use more of a windows file explorer layout, with commands across the top of page. Groups as folders, thumbnails, varied sort methods, etc etc. I also think it could go with some cosmetic upgrades here and there. But it's still a great app.

Mega-City Merchandise LLC
United States
Time spent using app: 12 days
June 13, 2022

It's a great app, but it does take quite a lot of time to set up if you want to make it perfect. The support team are really good and reply fast, they help guide you through the process.

Venna
United Kingdom
Time spent using app: 3 months
February 21, 2022

Great app for personalisation with good quick technical support help.
Could be improved with a more mobile-friendly interface (or it may just be how it runs on my site)

Sugarpoke
United Kingdom
Time spent using app: 12 months
Edited February 14, 2022

Fantastic live support. Makes it very user friendly when I am having an issue! Piyal Biswas continued to show me what I needed help with with a lot of patience which was nice. Appreciate it!

Baird Built, LLC
United States
Time spent using app: About 2 months
Edited January 6, 2022

This really is a great app. I had a lot of issues after setting it up with items not updating properly in my cart vs checkout, but the support worked with me to get it all resolved. It did take a lot of back and forth, but not having to hire an outside developer was really nice and they made all the changes needed. This app is very versatile and eliminates the need for many other apps, so I suggest setting this app up before adding a bunch of others. It might just fill the need perfectly. Big thanks to the support (Al Amin Khan) for getting everything fixed.

BallooninStore
United States
Time spent using app: 4 months