Zepto Product Personalizer , 918 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to manage complex product personalization. They praise its user-friendly interface, cost-effectiveness, and live preview feature that enhances customer experience. The support team is noted for their swift and effective problem-solving. The app is recognized for increasing conversion rates and saving costs by providing features that would typically require expensive custom development. Its stability and reliability make it a preferred long-term solution for many businesses.
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Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues
We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.
Thanks for your review. Please email us at support@product-personalizer.zendesk.com as we received no message regarding your issue.
Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.
very good customer support and quick answer. App works as it should be!
This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!
AMAZING SERVICES
IF YOU GOT ANY PROBLEMS THERE HERE FOR YOU IN LESS THAN 3HOURS
AMAZING SAV
AMAZING WORK
AMAZING TEAM
THANK YOU, WISH U ALL THE BEST AND KEEP GOING TO PROVIDE SUCH A GOOD APP THANK
Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!
I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well
I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.
The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.
I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge.
The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions.
They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.