Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

Edited December 10, 2023

the app is wonderfull but there are some bugs in the sistem they make me waste time at work!!! it is difficult to understand how it work but the chat assistants immediatly resolve doubts

Flamingo pole wear
Italy
13 days using the app
April 11, 2024

Goede app en goede hulp bij problemen.

Socialframe®
Netherlands
12 months using the app
October 26, 2023

Been using this app for a while, and used it with a previous store, the functionality is really good compared to other apps and is much easier to use and setup. Support has always been on hand to help and fix issues.
I have used other apps like tee in blue, while tee in blue does have more functionality in some ways, product personalizer still ranks higher in my opinion as it does what it says on the tin, it adds the functionality of personalization to the front end without a load of nonsense, and also the cost, most apps are charging huge fees and some also add a fee to each order which I think is steep.
So in my opinion, if you are looking for customization on the front end of your store, with good support, and at a very very reasonable cost, then this is the app for you

Custom Click
United Kingdom
2 months using the app
October 31, 2023

I have tested several personalization apps and I going back to Zepto. The new interface is much easier to understand and support is excellent!

Red Bird Gift Company
United States
Over 1 year using the app
Edited October 26, 2023

I have changed my review as initially I had problems with setting up the app and I got frustrated (some problems were with their setup and others were user.... me). I had a whinge and I have to say their support is exceptional, especially Al Amin Khan who was so patient and sorted all the issues. I would recommend it.

Neatcleats.cc
United Kingdom
About 2 years using the app
March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

CLEMENT DESIGN JAPAN
Japan
8 months using the app
March 3, 2024

GREAT

Protect Next
India
4 days using the app
November 27, 2023

Excellent app and customer service!

Tres London
United Kingdom
4 months using the app
June 2, 2023

Zepto has been a great addition for customers to easily engrave our product. We sell Viking drinking horns and have the ability for customers to add both text and images to their hand engraved horns.

Other apps would never show the live product so the customers can see what it will actually look like in real life, but Zepto does!

They support has been amazing making quick changes when i need them. FIVE STARS!

AleHorn
United States
Over 1 year using the app
November 20, 2023

I'm really enjoying it! Support always helps me

Minha loja
Brazil
24 days using the app