Reviews (1,267)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced product customization features, including adjustable fonts, colors, and emoji integration, with a real-time preview option. They praise its intuitive interface, exceptional customer support, and the ability to create templates for easy personalization across products. The app is noted for its flexibility and seamless integration into existing workflows, making it a valuable tool for enhancing customer shopping experiences.

March 4, 2025

This app has allowed us to display the personalization options live to our potential customers. The app is straightforward and easy to use. There has been very little that we could not accomplish on our own using the app, but when we needed any support it was instantaneous. I am very thankful to have found this app, and I would recommend Zepto Product Personalizer to anyone that needs personalization options on their Shopify site.

Nightingale Metal Design
United States
Over 5 years using the app
March 29, 2025

The customer service that I received from Nazirul and Muhtasim over a span of 3 days was amazing! They responded to my questions in a timely manner and with instructions that were personalized and easy to follow. They created instructional videos, using my products and specific to my challenge, that were extremely helpful. Both were friendly, professional and knowledgeable. I won't hesitate to reach out again!

Personalized Ornaments
United States
Almost 8 years using the app
March 12, 2025

This app has been extremely useful for our customers because they can do their dog tag personalization with our business instead of looking somewhere else.

I needed help from the support team to change one detail from the personalization process and Sakib showed me how, and it was successful. Thanks Sakib!

Rocky Mountain Dog
Canada
Over 4 years using the app
March 26, 2025

We have been using this app for over 4 years with great success. Any minor issues are quickly addressed by the support team. Not only can the app be used for personalizing products but we have found it can be effective in adding upsells.

Bradley's Surplus
United States
About 3 years using the app
February 26, 2025

Been using it for 5 years, and wouldn't go for anything else, I love it. The team is always super helpful, whenever I want to make changes and can't figure my way around them!

BLUELOW
Spain
Over 4 years using the app
March 7, 2025

Exactly what we were looking for! Zepto Product Personalizer has been a game-changer for us. The app is intuitive, easy to use, and offers all the customization features we needed. Their customer service team is truly exceptional! Always responsive, helpful, and willing to go above and beyond to ensure everything runs smoothly. We couldn’t be happier with our experience!

Maya Brenner
United States
About 3 years using the app
April 16, 2025

Perfect for Small Businesses – So Easy to Use!
I'm a small business owner (thepaperboatshop.com) and this is my first time using Shopify, so I was a bit nervous about setting everything up. Zepto's Product Personalization app has made the whole process incredibly easy. The interface is super intuitive, and it was simple to get up and running. The support team has been fantastic—really responsive and helpful whenever I had questions. If you're new to Shopify or looking for a smooth way to offer custom products, I highly recommend this app!

The Paperboat Shop
United States
3 months using the app
February 7, 2025

A fantastic app that meets all our customization needs. I just received excellent support from Musabbir, who even assisted me in adjusting specific settings that I couldn't modify on my own.

Best regards,

Team NineTwoFive

NineTwoFive
Netherlands
About 1 year using the app
April 9, 2025

We have been happy with the app for about a year now. We had some issues with adding the app to our new, updated theme and the support team fixed it quickly for us. They are very responsive and helpful.

kris nations
United States
11 months using the app
January 15, 2025

Support is incredible! There are a few things that can cause limitations, but for the price it really is the best one. I have been through every app like this there is.. This is the one to use.

Moving 412 products away from the most popular one that has caused me so much damage financially with bugs and no support.

Thank you Zepto! see it working on my store for personalised jewellery and ashes jewellery www.featherlings.co.uk

Featherlings
United Kingdom
Over 2 years using the app