Zepto Product Personalizer

I had Muhtasim Mahir as my support person and he was so helpful. He explained things to me many times in different ways so I understood it because I am new to this. He was great with showing me how to fix certain things myself and he ultimately fixed the major issue I was having on our website. He had to do some custom coding and had to figure out why the issue was happening in the first place. It took a while but he didn't give up or leave the chat. It was a great experience. And mainly the problems have been fixed.

I've been using this app for years and it's great! It's easy to customize to our needs and gives our customers the ability to see their items before their made, which gives them the confidence and excitement to purchase! The team is so responsive and supportive, even on weekends and holidays, whenever the rare issue has popped up. Highly recommend!

I've tried many personalization apps. This one has a lot of options from simple to complex. I don't have many problems with the app but when I do, they always fix within hours of opening a ticket!

This app has worked perfectly for our store needs. We have been on the search for an app or a website that could allow our customers to craft their perfect saddle. This requires some extensive options, and this app helped us provide that to our customers. The app itself is easy to install and easy to use.

Their support team is also extremely prompt and helpful. I have reached out a few times with questions about ways to utilize the app in a way that aligns with our products and the app team has been more than accommodating with our inquiries. I am extremely satisfied with the app and the service we have been provided. Highly recommend for anyone looking for a way to allow custom product creation on their website.

At first, I was very frustrated with the app because I couldn’t save anything — every change gave me an error. But the support team was incredibly patient and helpful. They contacted me quickly, sent videos, and guided me step by step.

In the end, the issue was with my device. Once I switched to another laptop, everything worked perfectly. Thanks to their support, I can now use the app as intended.