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It worked as advertised and the support is very helpful
I'm very satisfyed with this App : installed it in a 1st shop, had questions from clients which led to sells, so I'm installing it on my 2nd shop ! Plus assistance is quick and effective (to get the widget in the good place for instance).
Its a really good App to answer questions from you customers, only thing missing is a way of knowing the app is working. Like having reports on which customers who asked questions bought the product as a consequence. That would make the app much better. Still a pretty nice app. :D
The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes.
Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!
Thank you for your feedback. As already discussed in our recent email, we are aware of the issue with apostrophes causing the app to crash and are actively working to resolve it. We apologize for any inconvenience this may have caused. For any immediate concerns, please feel free to contact us at support@appifycommerce.com
I wanted to try this app 'cause there is a free plan (for serious testing), but when installing the app a popup appears with notice that from now on 1,99 USD where charged each month.
That is the Premium-plan, no choice to use the free one.
After installing a second time the app was installed with the free plan.
So, testing now....
After easy installing and configuring the App works fine so far.
Only 1 field can be configured free, NOimport possible for testing.
a little bit less IMO for testing it seriously
Sorry for the inconvenience, kindly reach out to us at support@appifycommerce.com we are happy to assist you :)
This App provided the best Customer Support I ever had! Everything is working as it should be. Absolute recommendation!
I use this app, I must say the concept is awesome. Customers have questions and can answer them directly about the product that interests them. The support is more than responsive and they are efficient at answering questions.
Excellent Support and even help me to place the apps at the right place. Not only that they even help me to match the apps with my theme. Thumb Up!!!