Customer service
Product Questions & Answers

Product Questions & Answers

by Appify Commerce

Boost your store sales by quickly answering customer queries!

4.7 of 5 stars(12 reviews)
$1.99/month. 7-day free trial.
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Boost product sales

Boost your product sales by answering customer queries upfront and display them on product page

Faster Import/Export Feature

Now import pre-generated questions & answers or export from current store in a single click.

MailChimp Integration

MailChimp integration to organize customer related data

About Product Questions & Answers

Hey store owner, Is your product description is enough? So many minds so many questions could be there to answer about your products, let's say your products are best, though customers will have doubts and questions on their minds, we can't read minds, so better let them ask questions and look after that no question left unanswered,

With our application customers can ask questions about a particular product on the product page itself

Admin can answer the question and decide whether to publish it publicly or not (Yes you can make it public so that you no longer require to answer the same questions again and again)

Key Benefits

  • Convert your visitors into customers
  • Simple yet significant user interface
  • Customization of display texts to set labels & titles as per your choice, input translated texts to match the store's language
  • Admins can post questions & answers on their own regarding products to help customers
  • Import/Export questions and answers with a single click
  • Ability to set multiple emails to get notified when a new question gets posted with the option to enable or disable it
  • Quick and easy to integrate Mailchimp
  • Logged in customers can vote whether a question/answer is helpful or not
  • Admin can decide whether only logged in or all customers can post a question
  • Customizable email templates
  • Customer can sort questions by vote or date.

We offer support on weekdays (Monday to Friday) from 10:00 AM to 8:00 PM IST.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

  • Product Questions And Answers
  • Product Questions And Answers
  • Product Questions And Answers
  • Product Questions And Answers
  • Product Questions And Answers
  • Customizable Response Mail Template
  • App Home Screen In Mobile View
  • Dashboard In Mobile View
  • Store Front In Mobile View

Support

Pricing 7-day free trial

$1.99/month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
    (10)
  • 4 of 5 stars
    8% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    8% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 12 reviews

Most recent reviews

FP Ideenfabrik

Rating
3 of 5 stars
Last edited
May 17, 2021

I wanted to try this app 'cause there is a free plan (for serious testing), but when installing the app a popup appears with notice that from now on 1,99 USD where charged each month.
That is the Premium-plan, no choice to use the free one.
After installing a second time the app was installed with the free plan.
So, testing now....
After easy installing and configuring the App works fine so far.
Only 1 field can be configured free, NOimport possible for testing.
a little bit less IMO for testing it seriously

Developer reply

May 17, 2021

Sorry for the inconvenience, kindly reach out to us at support@appifycommerce.com we are happy to assist you :)

SnakeClamp Products

Rating
5 of 5 stars
Posted
February 24, 2021

This is an excellent app that makes it quick and easy for customers to ask questions and receive a prompt reply. Then the question/answer remains on the product page for future customers to see. Previously a customer would have to call or email which was probably an impediment to sales. During setup and testing the developer made some improvements for me including implementing a confirmation message after the customer submits a question, and providing a clickable link in the answer email so that the customer can easily return to the product page. This is a must-have app!

Ria Rain Designs

Rating
5 of 5 stars
Posted
February 10, 2021

After installing this app I had one query their support team quickly responded and resolved it, app working as expected. A must have app.

View all reviews