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I'm trying to set up multiple results pages to match customers with their Skincare Range and I can use Jump Logic to send them to the right page but only based off the answer to one question. What's the point in having a full quiz if the results page is dictated by their answer to one question???
EDIT*** Alex from Revenue hunt reached out and we jumped on a call and he added some custom code for me to sort this out for us. 10/10 service and now can highly recommend this app. Thanks for your help Alex!
Hi Darcy, we are thrilled to hear about your positive experience with our team and how we were able to tailor our app to meet your specific needs. Your initial feedback was invaluable in highlighting areas for improvement, and we're glad we could turn your experience around with a custom solution.
Thank you for taking the time to update your review and share your journey with us. It’s stories like yours that motivate us to keep pushing the boundaries of customer service and innovation. We're here to ensure that your experience with our app continues to be nothing short of exceptional.
Should you have any more questions or need further assistance, please don't hesitate to reach out.
Great App - Amazing Support.
We love using the Quiz for your customers. Great functions, easy to use, fast and well done.
Thanks for your review Tabea! We're glad that you're enjoying the app.
This app is great!! I used it to allow my customers to feel informed and guided through their product decision. The help from the team was also super quick and easy to understand! Recommend highly.
Thank you for your review, Luciana! We're so glad you found our Product Recommendation Quiz app helpful in guiding your customers through their product decisions. Our team is happy to help and quick to respond! Thank you for recommending us.
I cant get past the results page its very confusing and glitchy. I tried to get contact customer service while I was working it it but there is no chat available only email. Im going to look for an easier app to use.
Thanks for sharing your feedback. I’m sorry your experience with the app didn’t match your expectations. Although we, indeed, don't offer chat support, we're always very attentive to our email inbox and we respond as fast as possible, most of the time, within minutes.
I took the freedom to test out your quiz and the result page seems to be working fine. I believe the cause of the issue you're experiencing is that the quiz isn't published on your store yet.
I've sent a follow-up message to your email with instructions on how to publish the quiz on your store and a screenshot of the results page integrating seamlessly with your Shopify cart.
Please let us know, however, if you see something unusual in your end and we'll be more than happy to take a look.
If you need any help changing your current setup or if you have any further questions, I'd be happy to jump on a Zoom call with you. I totally understand your frustration with this issue and we want to make sure your experience is as best as possible and would love to make it up for you.
Kind regards
My coffee roasting business uses PRQ to help our online guests achieve higher levels of satisfaction with their purchases. This drives repeat buying and word of mouth. The last company I worked with, we used PRQ and had to upgrade pretty quickly due to its success! I hope for the same this time around
Thank you for choosing Product Recommendation Quiz! We're excited to help your coffee roasting business grow! Feel free to reach out to our support team if you have any questions, we'd be happy to assist.
Great app, even better support. Incredible.
It's wonderful to know that you're happy with the tool and impressed by our support team. Your incredible experience is exactly what we strive for. Thanks for choosing our app!
I LOVE this app. I used it on my woocommerce store, and it was super easy to move to shopify. The support is top notch; excellent and fast response time, a solution is given with the response, not having to go back and forth to have an issue resolved is HUGE for a business owner. They are awesome. Thank you for being so professional and making a wonderful app.
Thank you so much for your positive review! We're delighted to hear that you found our app easy to use and that our support team was able to provide quick and effective solutions. We appreciate your kind words and are here to assist you whenever you need us. Thanks for choosing our app :)
I tried a few other review apps before landing here. Easiest to setup, great design, responsive support. and best value for money. Highly recommend
Thank you for taking the time to leave a review. We're so pleased that you found our quiz easy to set up and designed well! Your feedback will be passed along to our team as they work on future updates.
I also want to thank you for highlighting how responsive we were in your support experience - it's always important to us that we provide timely, accurate responses. Thank you again for your patronage and I hope this is just the beginning of a long relationship with Product Recommendation Quiz!
Amazing App! very simple to setup and very complete in all of it's functions. Keep up the fantastic work.!
We're thrilled to hear that you're loving our app! It's awesome to know that you found the setup super easy and that you're enjoying all the functions it has to offer.
This app is very easy to use. It's customisable so you can match your store's theme. The support team are very friendly, helpful and reply promptly. Highly recommend this app.
Hi Jett, we're so glad you enjoy using our Product Recommendation Quiz app! It's great to hear that you find it easy to use and that our support team was able to help quickly and effectively. We appreciate your recommendation and we hope you'll continue to enjoy using our app.