Recenzje (309)
Zawęź
-
Według oceny
Installed this app earlier this month and it is working fine. The only problem I faced earlier was with support but that turned out to be a confusion/miscommunication. The team is very cooperative and patient with my queries and guided me with each step to resolve concerns I had. The app is great and serves the purpose and has wider integration options. Would recommend it for sure.
Dear Dhruvi,
Thank you for taking the time to update your review of Shop Quiz: Product Recommender, and we are glad to hear that your experience with our app and support team has improved.
We apologize for the initial confusion and miscommunication that might have led to the delay in resolving your concerns. Our team is committed to continuously improving our customer support and ensuring that our users have the best experience with our app.
We appreciate your recommendation and we are always here to assist you with any future queries or issues that may arise. Please feel free to reach out to us anytime. Once again, thank you for your valuable feedback.
Warm regards,
Alex, co-founder of Shop Quiz: Product Recommender
I hade first bad experience with this app because I had experience a bug. After I wrote about my experience, they reached out to me and helped to fix it.
My Quiz looks really great now and works fantastic.
Before that the result page was loading the whole time and now result was showing up.
Also It is great that instead of the result page you can link in the "CONDITIONAL LOGIC view" any URL link instead of an result page. This is really useful, because the result page is maybe for some person too limited in customising it the way you want. I totally depends what you need. The pointing system is really thought through!
Dear Carla,
Thank you for taking the time to update your review and sharing your positive experience working with our app and with our team. We're glad that we were able to help resolve the issue for you and that you're now enjoying the benefits of our quiz.
We're thrilled to hear that you're finding our app to be useful and appreciate your feedback on the conditional logic view and scoring system. Our team is always looking for ways to improve our app and provide the best possible experience for our users.
Thank you for your support and for choosing our app. If you have any further questions or feedback, please don't hesitate to reach out to us 😊
Very easy to use compared to other review apps. I tested a few quiz apps and I chose this one due to the simplicity, but it's still complex enough to do the customizations I want. Very fast customer service too! Definitely recommend.
Thanks for your review Jonathan! I'm glad that you're finding our app intuitive yet versatile. Feel free to reach out if you have any other questions, our team will be happy to assist.
Nous utilisons Quiz recommandation Produits depuis seulement quelques semaines, mais nous pouvons dire que c'est un outil très bien conçu et efficace qui répond pour le moment pleinement à nos attentes. La mise en place nécessite du temps, mais le résultat vaut largement le travail réalisé. Le support est réactif et compréhensif, c'est un vrai plus quand on est e-commerçant de pouvoir obtenir des solutions et des réponses rapidement !
Merci beaucoup pour votre évaluation positive de l'application Shop Quiz: Product Recommender. Nous sommes ravis de voir que vous avez trouvé l'outil utile et efficace pour répondre à vos besoins en tant qu'e-commerçant. Nous sommes également heureux de savoir que notre équipe de support a pu vous aider rapidement et efficacement.
Nous apprécions grandement votre retour d'expérience et sommes heureux de pouvoir vous fournir un service de qualité. Nous continuerons à travailler dur pour répondre à vos besoins et vous offrir une expérience de commerce en ligne toujours plus satisfaisante.
The team to assist with onboarding was excellent, we found no issue in building out the questions and results page and were off and running same day. I am impressed with the Shopify product and collection integration and ability to configure the logic via the upvote and exclude methodology. Our results are as expected and easily modified to accomodate changes to our range and stock availability. Styling of both the quiz and the email has been extremely flexible and allowed the quiz to look integrated into our site on both desktop and mobile. The pricing is extremely reasonable and logical. Couldn't be happier or recommend more highly.
Thank you Nicole for your review, I'm so glad to hear that the onboarding was smooth and that you're happy with the results.
I also appreciate that you mention how flexible the styling is--we try hard in this area as well, because no two stores are alike. We hope you'll continue using Product Recommendation Quiz - we've got some exciting things coming up soon!
I used recommendation quiz to create a quiz for my online store. The app is very easy to use and integrated seamlessly into my store. I reached out to customer service via email to answer a few questions on some of the apps features and they responded within minutes. Great experience, definitely recommend!
Thanks a lot for your review Ericka! I’m glad you're enjoying our app and working with our team. Please let me know if you need any further assistance from us, we’d be happy to help.
I used this app to help customers dial in the best solution for their specific needs. Very powerful yet simple to use. Whenever I had a question I got an answer within a short time.
Thanks for taking the time to review Product Recommendation Quiz. I'm glad you found the app useful and that our support team was able to help you quickly!
Support was very responsive and extremely helpful in getting the quiz customized to my liking. Haven't launched the test yet, but I'm really liking how easy it is to get this working and looking the way I want it to.
Thank you for your great review Chris! I'm happy that your experience using our app and working with our team has been positive. Do reach out to us again if you have any other questions 😊
Very impressive user interface and even without reading the instructions it has been intuitive enough to create a fantastic product recommender
Thank you for taking the time to leave a review for our quiz. I'm glad it was easy to use and intuitive!
The interface is actually very simple, we're happy that it's been working well for you so far. If there are any features or functionality that you're missing, please let us know :)
The support team is very very good. They are quick to respond, courteous, and a great team to answer even the most rudimentary questions.
Thank you so much for your 5-star review, Sena! We are thrilled to hear such good feedback and we're proud to be of service to you.
Our support team is always ready to assist and your kind words will surely encourage them to continue providing excellent customer service.
Please do not hesitate to reach out again if you have any more questions or need further assistance. We appreciate your support!