Shop Quiz: Product Recommender , 276 recensioner
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An incredibly powerful tool and PHENOMENAL support team. I mean, just the best and most helpful support staff that are super fast at responding.
Was a bit frustrated at first as I didn't know exactly how to customize the quiz to my needs. After reaching out to support, digging through their very well outlined documentation, I was able to get this tool to work for me exactly how I envisioned it.
10/10 recommend
Adit, thank you so much for your valuable feedback and for rating us 5-stars! We're thrilled to hear that our tool has met your needs and that you found our support team helpful and responsive.
We're sorry that you initially experienced difficulties in customizing the quiz, but are really glad to hear that our detailed documentation and the quick response from our support team helped you to resolve the issue and realize your vision.
We're extremely grateful for your recommendation and look forward to continuously serving your needs.
Once again, thanks a lot for your encouraging words; they mean the world to us!
Installed this app earlier this month and it is working fine. The only problem I faced earlier was with support but that turned out to be a confusion/miscommunication. The team is very cooperative and patient with my queries and guided me with each step to resolve concerns I had. The app is great and serves the purpose and has wider integration options. Would recommend it for sure.
Dear Dhruvi,
Thank you for taking the time to update your review of Shop Quiz: Product Recommender, and we are glad to hear that your experience with our app and support team has improved.
We apologize for the initial confusion and miscommunication that might have led to the delay in resolving your concerns. Our team is committed to continuously improving our customer support and ensuring that our users have the best experience with our app.
We appreciate your recommendation and we are always here to assist you with any future queries or issues that may arise. Please feel free to reach out to us anytime. Once again, thank you for your valuable feedback.
Warm regards,
Alex, co-founder of Shop Quiz: Product Recommender
The support team is very very good. They are quick to respond, courteous, and a great team to answer even the most rudimentary questions.
Thank you so much for your 5-star review, Sena! We are thrilled to hear such good feedback and we're proud to be of service to you.
Our support team is always ready to assist and your kind words will surely encourage them to continue providing excellent customer service.
Please do not hesitate to reach out again if you have any more questions or need further assistance. We appreciate your support!
Great experience using this app and very helpful customer service!
We sincerely appreciate your 5-star review! It's wonderful to hear that you had a great experience using our app and found our customer service to be very helpful. If you ever need any further assistance or have any questions, please don't hesitate to reach out.
Amazing App! very simple to setup and very complete in all of it's functions. Keep up the fantastic work.!
We're thrilled to hear that you're loving our app! It's awesome to know that you found the setup super easy and that you're enjoying all the functions it has to offer.
[EDIT] I do want to update to say that the customer service and team behind the app is wonderful! They responded almost immediately to my review with a "fix" of sorts to the issue I was experiencing with saving. Once I got my quiz updated and the finished product on my site, it really is very impressive. The app itself is very intuitive and user friendly, so overall I am very pleased and do recommend you try it out.
[OLD REVIEW] 3/5 It's a powerful app and I think it will be great, only downside is saving your quiz as you work on it...It doesn't always save and that means I have to re-do sections and re-link products several times. I even give it a few minutes, as the app suggests, but it still won't be saved or will somehow revert back to an older version. It's tedious enough that it really takes away from the app overall, I'm sorry to say.
Thank you for your review of our app. We apologize for any frustration caused by the saving issue you experienced. We want to assure you that our app does save your quiz automatically as you work on it and every time you leave the quiz builder.
To improve the user experience, we will be implementing a toast message feature that will display every time your quiz is saved. We expect this feature to be available tomorrow.
We have also arranged for one of our customer support specialists to reach out to you to help you complete the setup of your quiz. If you have any further concerns or suggestions, please do not hesitate to reach out to us. Thank you again for your feedback and for using our app!
Easy to use and great support! There are no features I wish there were and everything works smoothly.
We're glad to hear that our support team has been helpful to you. Providing excellent support is a top priority for us, and we're committed to making sure that our users have a positive experience with our app.
Really great app with super fast and helpful support! We'd underestimated how useful customers would find this kind of quiz. It also integrates with Klaviyo showing which products were recommended to the customer on the quiz, making it easy to retarget them with relevant content.
Thanks a lot for your review Melissa! I'm glad that our app is helping you with your customer segmentation and retargeting. Feel free to reach out to us if you need any further assistance :)
This app has been so helpful to help my customers choose the right product! my customers absolutely love it as it is so easy to use and navigate! im really happy with how this app has helped my store grow. highly recommend
This app is hands down amazing. It did much more than what I expected it to do. I will definitely upgrade to a premium version. Beyond the app, the customer service is unbelievable it good. Alex went above and beyond to help us accommodate our specific needs.
Thanks for your review Patricio! I really like how your quiz is looking and I'm looking forward to its launch. Please let us know if you have any questions, I'd be glad to help.