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We are a fragrance company with different products and fragrances appealing to different age groups. We wanted to add a quiz to our site to help guide the consumer to their fragrance suggestion. We downloaded and worked with several apps, like this, but they were either non responsive nor customizable where needed. My experience with this app, and working with Alex, overall has been excellent. We had several issues in the beginning and in the functionality but they were there all the way responding to emails, and live chats, until we got it right. This level of customer service and response is very unique. I got emails and updates throughout the day and night so I know they were working on it. I can't thank them enough and would recommend to anyone.
Hi Alberto! Thank you so much for the kind review, we're really glad to hear that you're enjoying our app and customer service - we strive to offer top-notch support and products.
Sorry that you ran into some issues in the beginning! We're glad that we were able to help you get everything working as needed. Don't hesitate to reach out if you need anything else!
We were able to implement exactly what we had envisioned in a very short time. The support responds incredibly quickly and competently. Thank you very much! As a note for the future: With many conditions, it can quickly become confusing and difficult to maintain. Maybe it would be a solution to provide a visual builder, similar to the bots builder of Tidio Chat.
Hi Florian, thanks a lot for your review and for your valuable feedback! We'll take your suggestion into account and will include a visual diagram of the conditional logic in a near future, it surely will be helpful. Please feel free to reach out if you have any other questions!
I am using this app to see if I can engage my viewers to purchase an item. I believe this app will help, support was helpful in setting up the app and showing me how it works. Thanks
Thanks for your review Joy! I'm glad we could help you publish the quiz on your store. Let us know if you need any help setting up the product recommendations and remember to activate the email question in your quiz to start capturing leads.
Excellent! Very impressed, lots of templates to choose from. Easy to use and and very flexible in how you design your quizzes. Plus first class customer service.
Thanks so much for your fantastic review, Martina! I'm glad you're finding our app flexible and easy to use. Feel free to reach out to our customer service team if you have any other questions :)
Seriously amazing. So much functionality and the customer service is absolutely fantastic. I made suggestions for added functions and I saw them within the app the next week. Get in on it while it's hot.
Thanks so much for your review and for your feedback. Actually, we were discussing internally about including a "conditional blocks" feature in the results page. We'll bump it up in our roadmap and let you know when it's released :)
I love this app! I have been trying to add a quiz to my store for months but it has been so difficult and time consuming. I found this app and had a quiz up and running in no time and I am already seeing sales. The customer service I have received is outstanding! I get prompt answers to all my questions.
So far its been great, we're pretty new though, but easy to use and no issues up to this point
We're delighted to hear that you're having a great experience with our app so far. It's great to know that you find it easy to use, and we appreciate your feedback. If you ever encounter any questions or need assistance as you continue using our service, please don't hesitate to reach out. Thank you for choosing us!
This is a really robust product quiz app, that’s been able to do everything we need so far. Whenever we’ve had questions, the support team has responded helpfully and quickly. Highly recommend it.
Thank you for choosing Product Recommendation Quiz, Steven! We're glad to hear that it's been meeting your needs and that our support team has been responsive. We appreciate your business and thank you for recommending us :)
Excellent application! And even better customer support. La App es justo lo que necesitaba para mi tienda, y al no ser programadora me surgieron dudas que atendieron muy satisfactoriamente.
Gracias por probar Shop Quiz by RevenueHunt, esperamos que te ayude a aumentar tus ventas. Si tienes dudas sobre su funcionamiento o echas en falta alguna funcionalidad, no dudes en contactarnos. Haremos todo lo posible para ayudarte.
The app is great. It helps our customers to find the right products and therefore relieves our customer service team. Even better than the app is the team behind this app. Alex is amazing. Very responsive, knowledgeable & highly motivated to make your project a big success. 5 Stars!!