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This app has a very good customer support team. They were very prompt. Really appreciate all the help provided.
Thanks for the review. Once again, thanks for reaching out and glad we could help.
Great product, helped to convert more leads for the business once the team got in touch with me.
I really like the idea of this app. It's super easy to handle but till now, I'm not sure if this app can show everything we would like to do with it (e.g. answer fields have different sizes), that's why I rated it with 4 stars till now. Customer service is very nice. I always got a fast and helpful answer.
Quick, smart and reliable support.
Even with the 30-day trial, the support team were extremely helpful in finding the 'why' to a non-functioning pop-up and found that another app's errors were preventing function. Sorted quickly and my first simple 'quiz' (shade finder) is up and running. Really pleased.
Thank you for the review! We do our best to support our clients and are very happy that you liked our service.
This Quiz App is very easy to use and set up, PLUS, it is SO cost-efficient compared to other apps that easily charges $40/month. This app is Only $9.00/month. This is a steal.
If I could give 6 stars I would, the app is fantastic and works great but what sets them apart is their service which is by FAR the best I've ever got in my 3 years on Shopify.
It gets the job done BUT you can only add one question for your quiz. If you want something simple this works which is why I gave it 3 stars. But for more you'll have to look else where.
Hi- Raj from AskWhai here... You can absolutely add more than one question. The instructions are in the app admin under "Help" tab. You can access them here too: https://www.askwhai.com/product-recommendation-quiz-tutorial
I apologize for your experience, and hope you will give us another chance. The app is already live on many stores with multiple questions. Thanks!
Good app. hard to understand for basic users. Live chat would have helpful then that multi step form.its annoying.Overall thanks
Mahbub - We appreciate the feedback. There are many use cases and recommendation types that we accommodate to meet diverse merchant needs but we will keep improving our UI/UX, onboarding and knowledge base to make this easier for first time users.
Best,
VQB Team
The 2 reviews are from the developers themselves. This app is not even fully developed yet and should not have been released on the app store. No instructions on how to do anything. This should not even be given one star, please don't release a program that is not finished!
Hi- Raj from AskWhai here... You are right; we are a new app company and did not have instructions on setting up a quiz. I apologize for your experience. I emailed you the draft instructions right away. I hope that's helpful. We will soon publish them here. The app is already live on many stores and hope you will give us another chance. Thanks!