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Quick, smart and reliable support.
Even with the 30-day trial, the support team were extremely helpful in finding the 'why' to a non-functioning pop-up and found that another app's errors were preventing function. Sorted quickly and my first simple 'quiz' (shade finder) is up and running. Really pleased.
Thank you for the review! We do our best to support our clients and are very happy that you liked our service.
This Quiz App is very easy to use and set up, PLUS, it is SO cost-efficient compared to other apps that easily charges $40/month. This app is Only $9.00/month. This is a steal.
Great product, helped to convert more leads for the business once the team got in touch with me.
If I could give 6 stars I would, the app is fantastic and works great but what sets them apart is their service which is by FAR the best I've ever got in my 3 years on Shopify.
Una App muy útil para crear "Quiz" para los usuarios de la página web, y fácil de manejar para personas sin conocimiento de programación.
En caso de tener duda, sus operarios están a tu disponibilidad.
Email support never came unfortunately, and this is after I subscribed on a plan. ): Wish I had better things to say but I'd probably be looking for a different app.
Hi there! Apologies for this experience... We believe we had send out the reply 4 days ago and re-sent it just now. Can you please check and confirm at your end? Looking ...
It worked for a while, but then al of a sudden the app stopped working. It kept saying to clear my cookies and to allow cookies, which I have. I cleared everything restarted my devices and it didn’t work again. I even tried to redownload it and it didn’t work. Not sure if this app is even actually available.
Hi- Raj from AskWhai here... We're very sorry for the issue you faced with our app. We resolved the issue immediately. I hope you will give us another chance. Thank you!
Good app but getting so many bugs; Customer service has been super slow to answer my inquiries, and even after upgrading to a paid plan I am still getting bugs that interfere significantly with my business
We are extremely sorry for your experience. In your case, you left us a review within an hour of sending us your question right before Christmas weekend when we were short ...
Usefull specially for the connection with Klaviyo (which could be better explained with a specific faq/tutorial). They've a fast and kind customer service, that helped me with this doubt. Another note: the general design of the "quiz" and app can be improved.
I really like the idea of this app. It's super easy to handle but till now, I'm not sure if this app can show everything we would like to do with it (e.g. answer fields have different sizes), that's why I rated it with 4 stars till now. Customer service is very nice. I always got a fast and helpful answer.