The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
It gets the job done BUT you can only add one question for your quiz. If you want something simple this works which is why I gave it 3 stars. But for more you'll have to look else where.
Hi- Raj from AskWhai here... You can absolutely add more than one question. The instructions are in the app admin under "Help" tab. You can access them here too: https://www.askwhai.com/product-recommendation-quiz-tutorial
I apologize for your experience, and hope you will give us another chance. The app is already live on many stores with multiple questions. Thanks!