My Product Registration , 73 Rezensionen
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Simple app with great support. The author will help you embed the form anywhere, and will even edit the embed code for you.
The support team was very helpful with troubleshooting the app setup and the app is thorough and works very well!
Responsive help center. Fully customized warranty form. Save a lot of time on managing the warranty. THANKS.
When I had a problem, the support team was very quick to help. I really appreciate your support! Worth every penny!
The service is amazing
After setting up, the layout was a bit off; however, their customer support just fix it for me in 30 mins
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
Sorry it was a bit confusing for you. I’m always here to help and happy if we continue with our conversation in support email, rather than using review as communication, we can try to solve the issue first, then review afterward.
Regarding your comment. Yes there are two emails one is the notification email which is the store owner’s email, another one is the From email which is the from email for the email to customer (by default it will use the app’s default email as From email, because for a email provider to set custom from email it will need to verify you own the email, not pretend to be steve@apple.com etc)
As in your case, the store owner’s email is your personal address like e.g steve@apple.com, and the app took the store owner’s email as the notification email, then you changed the From email to something like info@apple.com, in this case the reply to email is notification email steve@apple.com. As you mentioned, this is not what you want, because you don’t want to expose your personal email steve@apple.com
Then you changed the notification email from steve@apple.com to register@apple.com, so the reply to email is register@apple.com, then you want your personal email to receive notification email about registration
In your case, you can simply set up routing rules in your public facing register@apple.com and route the notification to your personal email.
BTW, in general its not good idea to use personal email as the store owner email, as the company grow bigger and have more people, it better to have a public facing email.
The service is very responsive and helpful. We had a few issues setting it up and connecting it to all our tools but we are getting there.
We utilise MY PRODUCT REGISTRATION to validate ownership of over 30,000 fine artworks. It works flawlessly, and the app's developer Vito is incredibly prompt and helpful with any support you may need.
It's a straightforward solution to managing a large data set that gives our customers peace of mind and builds trust in our products.
While I have not gotten to use the app directly just yet, let me just say that the customer service is 2nd to none! Vito walked me through every step of the way, and from what I can tell this service is going to be impeccable. Thanks again everyone at the team!
Great app, can be used for much more than product registrations. We use it for service agreements on diving gear, and also as a logbook for registration of catch (fish, crabs etc).