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The service is amazing
After setting up, the layout was a bit off; however, their customer support just fix it for me in 30 mins
Amazing technical support. I am not a techy guy, so almost give up to set up. But if you think as I do when you setting things up, just choose this app and ask for help. This is purely a great experience. Almost immediate help and the product work seamlessly!
Found an issue with dark Shopify page themes where text from drop-down menus appears white against white (unreadable unless scrolled over with the mouse cursor, which then turns the field light blue making the white text barely legible). A very simple bug to fix, however after numerous attempts to get support and inform them of this bug with detailed screenshots, I received no response. Literally weeks of trying to get support and nothing. I'll be deleting and finding another app for my customer form needs and I suggest you do the same.
Hi, I'm sorry to hear that. Yes it will be a very simple fix (we will able to fix it for you in less than one minute)
I've double checked all the support emails (including spams etc) and didn't see anything coming from you guys recently (it might be your email server not sending the email through or sending to the wrong email etc), you will able to see the support email in the app and you can also able to book a call with us in the documentation pages, if you can do that, we will able to fix it for you very very quickly
As for the reason why it it appear white on white - the app have minimal styling and trying to inherit as much as possible from Shop's theme, so it can make it look like part of the shop, this works most of the time, but in some cases, what you see can happen, then we will able to put a fix that's custom tailor to your site
Please let me email us and we can get it fix, email: support@productvarify.com or book a call with us https://calendly.com/varify/shopify-product-registration
Hello, This app is perfect for me. It allows customers to set up there product warranties from products they purchased both online and offline.
The impressive thing for me is it allows customers to enter the serial number and upload receipts from offline purchases. One of the main advantages is you can approve the warranties online, by checking the receipt against the details entered. You can do this all online, no more communication and asking for attachments of receipts by email. No need to create excel spreadsheets, this app stores everything. I tried 3 other apps, before i found this app.
Perfect app. Exactly what i was looking for. Built out a warranty page with a little help from Vito. Their customer service is amazing. Scheduled a call with Vito, in less than 30 minutes he answered all my questions, and trust me I had a lot of them. If you are looking at this app it is worth the 5 day free trial and definitely worth the $15 a month. thank you