My Product Registration

My Product Registration connects customers with THEIR products

For example, say a customer purchases a Gibson Les Paul Standard Figured Walnut Guitar, with serial number D123CDF123. They can register this exact item on your website for peace of mind + offers further opportunities to communicate with customers with your store!

This information can be useful for creating remarking lists, Facebook Custom & Lookalike Audiences and email segmentation etc

Why product registration?

Taking care of your customers is vital. Providing excellent after sales service and support earns you repeat orders, recommendations and referrals - helping your business grow.

My Product Registration allows you to establish relationships with customers following a purchase, increasing their satisfaction and allowing you to offer services that your competitors may not.

Here are a few benefits of product registration

• Identification - Match batches of products with specific customers
• Warranty - Offer peace of mind and protection for your customers
• Support - Quickly offer bespoke help following purchase
• Offers & Updates - Tailored special offers, new products or feature updates to customers

Functionalities

• Product search with autocomplete lookup
• Register multiple products at once
• Serial number management - only allow customers with valid serial numbers to register if desired
• Able register multiple serial numbers against one product
• Upload image - e.g receipt for proof of purchase
• Bulk import serial numbers in CSV
• Export registrations with customer detail
• Send ‘thank you’ emails to the customer, plus notification emails to nominated staff
• Customisable email templates
• Manage registrations via the Admin interface
• Ability to add unlimited extra fields onto the registration form
• New features and updates to be added - free forever to paid subscribers
• And many more - we constantly push updates to keep up with merchant requirements

Quick Support

Following installation, drop us an email if you need any support, or have a request for new features - we will respond to your query swiftly!

Icons made by Recep Kutuk is licensed by CC 3.0 BY