My Product Registration

Give customers peace of mind

$15/month. 5-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Effortless registration

Simple and easy registration process with minimal efforts. Customers able to register swiftly.

Automate emails

Send customizable email to thanks customer for their registration and notify admin about new registration.

Intuitive management interface

Manage customer registrations and product serial numbers, and build custom forms in easy to use admin.

My Product Registration

My Product Registration

My Product Registration connects customers with THEIR products

For example, say a customer purchases a Gibson Les Paul Standard Figured Walnut Guitar, with serial number D123CDF123. They can register this exact item on your website for peace of mind + offers further opportunities to communicate with customers with your store!

This information can be useful for creating remarking lists, Facebook Custom & Lookalike Audiences and email segmentation etc

Why product registration?

Taking care of your customers is vital. Providing excellent after sales service and support earns you repeat orders, recommendations and referrals - helping your business grow.

My Product Registration allows you to establish relationships with customers following a purchase, increasing their satisfaction and allowing you to offer services that your competitors may not.

Here are a few benefits of product registration

  • Identification - Match batches of products with specific customers
  • Warranty - Offer peace of mind and protection for your customers
  • Support - Quickly offer bespoke help following purchase
  • Offers & Updates - Tailored special offers, new products or feature updates to customers

Functionalities

  • Product search with autocomplete lookup
  • Register multiple products at once
  • Serial number management - only allow customers with valid serial numbers to register if desired
  • Able register multiple serial numbers against one product
  • Upload image - e.g receipt for proof of purchase
  • Bulk import serial numbers in CSV
  • Export registrations with customer detail
  • Send ‘thank you’ emails to the customer, plus notification emails to nominated staff
  • Customisable email templates
  • Manage registrations via the Admin interface
  • Ability to add unlimited extra fields onto the registration form
  • New features and updates to be added - free forever to paid subscribers
  • And many more - we constantly push updates to keep up with merchant requirements

Quick Support

Following installation, drop us an email if you need any support, or have a request for new features - we will respond to your query swiftly!

Icons made by Recep Kutuk is licensed by CC 3.0 BY

Launch date

Fits seamlessly into

  • Point of Sale
My Product Registration

My Product Registration

My Product Registration connects customers with THEIR products

For example, say a customer purchases a Gibson Les Paul Standard Figured Walnut Guitar, with serial number D123CDF123. They can register this exact item on your website for peace of mind + offers further opportunities to communicate with customers with your store!

This information can be useful for creating remarking lists, Facebook Custom & Lookalike Audiences and email segmentation etc

Why product registration?

Taking care of your customers is vital. Providing excellent after sales service and support earns you repeat orders, recommendations and referrals - helping your business grow.

My Product Registration allows you to establish relationships with customers following a purchase, increasing their satisfaction and allowing you to offer services that your competitors may not.

Here are a few benefits of product registration

  • Identification - Match batches of products with specific customers
  • Warranty - Offer peace of mind and protection for your customers
  • Support - Quickly offer bespoke help following purchase
  • Offers & Updates - Tailored special offers, new products or feature updates to customers

Functionalities

  • Product search with autocomplete lookup
  • Register multiple products at once
  • Serial number management - only allow customers with valid serial numbers to register if desired
  • Able register multiple serial numbers against one product
  • Upload image - e.g receipt for proof of purchase
  • Bulk import serial numbers in CSV
  • Export registrations with customer detail
  • Send ‘thank you’ emails to the customer, plus notification emails to nominated staff
  • Customisable email templates
  • Manage registrations via the Admin interface
  • Ability to add unlimited extra fields onto the registration form
  • New features and updates to be added - free forever to paid subscribers
  • And many more - we constantly push updates to keep up with merchant requirements

Quick Support

Following installation, drop us an email if you need any support, or have a request for new features - we will respond to your query swiftly!

Icons made by Recep Kutuk is licensed by CC 3.0 BY

Launch date

Fits seamlessly into

  • Point of Sale

Pricing 5-day free trial

$15/month

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars
    0

eMotimo

Location United States

There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?

Developer reply

June 10, 2022

Sorry it was a bit confusing for you. I’m always here to help and happy if we continue with our conversation in support email, rather than using review as communication, we can try to solve the issue first, then review afterward.

Regarding your comment. Yes there are two emails one is the notification email which is the store owner’s email, another one is the From email which is the from email for the email to customer (by default it will use the app’s default email as From email, because for a email provider to set custom from email it will need to verify you own the email, not pretend to be steve@apple.com etc)

As in your case, the store owner’s email is your personal address like e.g steve@apple.com, and the app took the store owner’s email as the notification email, then you changed the From email to something like info@apple.com, in this case the reply to email is notification email steve@apple.com. As you mentioned, this is not what you want, because you don’t want to expose your personal email steve@apple.com

Then you changed the notification email from steve@apple.com to register@apple.com, so the reply to email is register@apple.com, then you want your personal email to receive notification email about registration

In your case, you can simply set up routing rules in your public facing register@apple.com and route the notification to your personal email.

BTW, in general its not good idea to use personal email as the store owner email, as the company grow bigger and have more people, it better to have a public facing email.

AP8

Location Australia

We utilise MY PRODUCT REGISTRATION to validate ownership of over 30,000 fine artworks. It works flawlessly, and the app's developer Vito is incredibly prompt and helpful with any support you may need.
It's a straightforward solution to managing a large data set that gives our customers peace of mind and builds trust in our products.

redlineperf

Location United States

This app works as described. It may be installed and used without extensive knowledge or customization. The ability to customize this app is impressive, and a developer versed is css will have no trouble fitting it to their needs. For the rest of us, the support staff is surprisingly quick and helpful, if a bit lacking in their execution of the English tongue.

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