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Very good app, easy to use and the customer support is very helpful.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
L’assistenza è stata super in meno di mezz’ora da quando gli ho scritto mi hanno risposto e abbiamo risolto subito il problema! Super!
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Customer service is awful, the worst I have ever had, it is impossible to get any answers when you have an issue. I would highly suggest choosing a different App. The Chat app says they are available, But I have been trying to talk to someone now for over 2 weeks. I am now looking to change to a better App.
UPDATE!!!!!
The App is now working, we had a few more glitches and server issues, but the team have been in touch and resolved the issues. Hopefully it will run as expected from now on. Much improved customer service has resulted in my more favourable review.
UPDATE BEWARE! BEWARE! BEWARE!
I noticed I was getting less reviews and when I checked this company now want to charge me $14.99 per month to collect them, when I signed up they said it was a free app. - DO NOT INSTALL THIS APP - YOU WILL REGRET IT
Hello,
Thank you for providing feedback on our application. We appreciate your input, but we hope you understand how a 1-star review can significantly impact our business profile.
To address your concerns, we are offering you a dedicated 4-hour session to resolve all your queries and issues.
We are committed to providing you with the best possible solution.
I hope this offer works for you, and we look forward to hearing from you soon.
Best regards,
MyAppGurus Team
I wanted to send a request review to customers only 2 months after the purchase and this featured was updated after the first contact with the app customer support.
I am glad I am using this app.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Best app I have used for reviews. Staff is also very nice, queries are resolved very quickly. Hight recommended.
They app seems to work fine but i cant for the love of me figure out how or why im not getting an email to let me know when a new review is being submitted. Also ive tried everything to get the star rating option on each product but cant figure it out. Other then that it does what its supposed 2 do.
Thanks for your honest feedback.
We apologize for any inconvenience caused and for missing your chat, as we were out of the office over the weekend.
To enable the notification feature, please follow these steps:
Go to the admin panel and select the "Request History" tab.
Navigate to "Schedule & Reminders" and click on "Email Templates."
In the "Admin Notification Email(s) Configuration" section, check the "Enable" checkbox.
Add your email ID, subject line, and customize the email content as needed.
Click the "Save" button to apply the changes.
We hope this solution addresses your feedback regarding our application.
Thanks,
MyAppGurus Team
They are very helpful and resolve their issue instantly. Thanks alot
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
merci
Thanks for the 3-star review! We're glad you had a positive experience. To make it a 5-star next time, could you let us know where we fell short? Your feedback helps us improve.
It is a great app! The customer support in their live chat is almost immediate. They make valuable edits on the store's behalf and have a solution to all your problems.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
great service
Hello,
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! We are delighted to learn that we have been able to support you in configuring and resolving any brand-specific challenges you may have encountered. Your satisfaction and success with our application are of utmost importance to us!
Gratitude,
MyAppGurus Team