Omtaler (203)
Raffiner
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Etter vurdering
Went smoothly till i tried to transfer my shopify reviews, spreadsheet would not work even in their format. Customer service didnt have a clue. Considering the whole function of the app is to allow import of shopify reviews it failed tremendously and was just a waste of time, dont understand how it takes someone this amount of time to solve something like this when this is the sole purpose of the app
EDIT: MAG reached out and tried to resolve the issue, unfortunately i had already found a different app to use. Its a pity as Ashu was a credit to mag, unfortunately the first person I dealt with was out of their depth
We're truly sorry for the inconvenience and frustration you've experienced. As earlier communicated with you the feature you referring to is working fine. Thanks for the 3-star review, let us know how can we make it 5-star.
Regards,
MyAppGurus Team
App ONLY supports english language at least for the whole E-Mail processing feature. It's not possible to customize or translate those Request Review E-Mails. AppStore says otherwise to that's not an accurate description.
We're truly sorry for the inconvenience and frustration you've experienced. We can understand how difficult it could be for you. Please give us another chance to assist you—we're committed to making things right and requesting you contact us via live chat or mail us at support@myappgurus.com
Regards,
MyAppGurus Team
No import/export functions whatsoever. No ability to change review date. Dates are not even implemented.
We deeply regret the inconvenience and frustration you've encountered. We acknowledge the importance of the date field for reviews during import. Please grant us another opportunity to address your concerns. We are dedicated to rectifying the situation and urge you to reach out to us through live chat or via email at support@myappgurus.com.
Best regards,
MyAppGurus Team
rien en Français un galère
We appreciate your feedback and would like to express our sincere apologies for any inconvenience you may have encountered while using our product review app. We have carefully reviewed your comment, and it appears there might be a misunderstanding regarding language support.
Could you please share your specific requirements with us so that we can assist you more effectively?
Once again, We apologize for any inconvenience this may have caused.