评论 (128)
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I wanted to send a request review to customers only 2 months after the purchase and this featured was updated after the first contact with the app customer support.
I am glad I am using this app.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Dhruv has been most receptive to my feedback and suggestions on how to improve this new app. He and his team are working diligently to make features easy to use and customizable.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
most helpful people, excellent customer service even for a free app. they really want to make the app useful on the website.
Update: I needed to extend the length of the review body count, and the developer has been incredibly helpful. While we need to keep the characters in the backend concise, the frontend has more flexibility to accommodate. Thanks again for your assistance.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Staff are somewhat hard to get in touch with on this app but they came through in the end with helping me to troubleshoot my issue and were also polite through a frustrating experience.
We're happy to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Wonderful app. It is easy to use and the design options to match the widget to Branding is awesome. The All Reviews widget is a nice option to engage customers too.
The support is awesome and replied within 1 minute for me.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Requests History has not updated to reflect recent sales. I have been waiting for 5 days without answer to my support email. Setting my rating to 1 star seems to be the only way to get the attention I need from the dev.
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I have struggled to get this app working as it should with my store for over half a year. The tech support is not the quickest but to the credit of the dev, they did persist and resolved matters in the end. While I do recommend the app, I would add that it can be a challenge to get it working with custom themes and does require a lot of personal time to get needed attention. Hopefully my experience has led to an improvement in average turnaround time for others.
Hello,
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! We are delighted to learn that we have been able to support you in configuring and resolving any brand-specific challenges you may have encountered. Your satisfaction and success with our application are of utmost importance to us!
Gratitude,
The MyAppGurus Team
Customer service is awful, the worst I have ever had, it is impossible to get any answers when you have an issue. I would highly suggest choosing a different App. The Chat app says they are available, But I have been trying to talk to someone now for over 2 weeks. I am now looking to change to a better App.
UPDATE!!!!!
The App is now working, we had a few more glitches and server issues, but the team have been in touch and resolved the issues. Hopefully it will run as expected from now on. Much improved customer service has resulted in my more favourable review.
UPDATE BEWARE! BEWARE! BEWARE!
I noticed I was getting less reviews and when I checked this company now want to charge me $14.99 per month to collect them, when I signed up they said it was a free app. - DO NOT INSTALL THIS APP - YOU WILL REGRET IT
Hello,
Thank you for providing feedback on our application. We appreciate your input, but we hope you understand how a 1-star review can significantly impact our business profile.
To address your concerns, we are offering you a dedicated 4-hour session to resolve all your queries and issues.
We are committed to providing you with the best possible solution.
I hope this offer works for you, and we look forward to hearing from you soon.
Best regards,
MyAppGurus Team
This app has access to customer data and, in my case, has sold it to a third party. I have screenshots of how excat wrote to the customers who left a review, even in the exact same order... the mail was sent from kimberly@scalemeup.in. My business suffered a huge loss as a result. Be careful.
Hello Kayf,
We want to assure you that the security and privacy of our users' data are of utmost importance to us. We have not shared your data with any third parties and have implemented rigorous measures to protect it. We apologize sincerely for any frustration or inconvenience you may have experienced. To address your concerns directly and clear up any confusion, we would like to propose a brief call at your earliest convenience.
They app seems to work fine but i cant for the love of me figure out how or why im not getting an email to let me know when a new review is being submitted. Also ive tried everything to get the star rating option on each product but cant figure it out. Other then that it does what its supposed 2 do.
Thanks for your honest feedback.
We apologize for any inconvenience caused and for missing your chat, as we were out of the office over the weekend.
To enable the notification feature, please follow these steps:
Go to the admin panel and select the "Request History" tab.
Navigate to "Schedule & Reminders" and click on "Email Templates."
In the "Admin Notification Email(s) Configuration" section, check the "Enable" checkbox.
Add your email ID, subject line, and customize the email content as needed.
Click the "Save" button to apply the changes.
We hope this solution addresses your feedback regarding our application.
Thanks,
MyAppGurus Team
Toller schneller Service ! Danke ! Unsere Frage wurde schnell und professionell beantwortet.
Wir freuen uns zu hören, dass Sie die MyAppGurus Product Review unkompliziert und effektiv in ihrer Funktion finden! Es ist uns eine Freude, eine App bereitzustellen, die Ihren Bedürfnissen und Erwartungen entspricht. Zögern Sie nicht, zusätzliches Feedback und Vorschläge zu geben, da Ihr Input uns hilft, unseren Service kontinuierlich zu verbessern.
Grüße
Das MyAppGurus-Team