I like the app and the customer service has been great, but the dashboard can be a little more user friendly. It's a little confusing and hard to follow. The widgets allow you to copy code, but there are no directions on how to install the code on my shopify store.
I love this app, it gathers reviews while you sleep! the only reason i wouldn't give five stars is i am sometimes a little confused by the interface, however in general it has helped my store and workload immensely. recommended.
Stamped provides a good service for a good price. Their customer service is what's really exceptional. I wish they did video reviews for the mid-tier price, as when you're just starting out video is really important but you're not making enough revenue to justify the higher tiers. One of my biggest issues is how slow their integration is, and how sometimes things don't update unless they clear their DB cache or you have another review submitted. Overall I'm quite pleased. Frankly, less because of the interface (a bit clunky and outdated, hard to customize) and more because of the incredible customer service. Top notch, instant response and VERY clear and helpful.
I like the App because it sends automatic emails to my customers. However, sometimes it doesn't synchronize with my store as I wish it could.
Thank you for your review and feedback!
We recommend reaching out to our support team should you be facing any issues with the reviews showing up in your store, we can definitely get it sorted out for you :)
Grandpa's Goody Getter
I could give 5 stars but give 4. I love it but it need improving on the reminders is very limited. Otherwise are awesome.
Thank you for your review and feedback!
Could you share with us through email in greater details on the limitations you are facing with the reminders?
Stamped.io does have an email sequence feature, which allows for up to 3 reminder emails to be set up for each review requests sent out by the app: https://help.stamped.io/article/74-reviews-how-to-email-sequence-feature
We will be happy to answer any further questions you have through email :)
This has been a great review plateform for us. My only wish is that Stamped would make a way where you can send a link to a customer that includes video upload. Right now it is a comment only. Even just an email option to request video only would be nice.
FitGrit by Cosmo Traders Inc.
We use this app to get reviews on our website. The app is user friendly and the support team is quick in responding to queries and questions. All new features are usually only with upgrades, which is fair but there should be a trial period to test those features without immediately upgrading.
Overall pretty satisfied with the App.
The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.
Strik med Henni - shop
I am using the free version of Stamped.io and it really has a lot of great features. I really like that I can send out emails to the customers that make it easy for them to leave a review straight from their inbox. It is also easy to schedule. I love that it clearly states when a review is from a verified customer. I am not completely satisfied with the localization features. You cannot fully customize every word everywhere, and there are a few mistakes making my Danish website look a little unprofessional. That is why I give it 4 out of 5 stars.
Hi , I really like the app. It serves our purpose. Is there an option to manually send the request to review through our app. It will help us get more reviews for our products for people who do not buy from our website but from other resources. Thanks