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I like the app and the customer service has been great, but the dashboard can be a little more user friendly. It's a little confusing and hard to follow. The widgets allow you to copy code, but there are no directions on how to install the code on my shopify store.
Best customer service of all the apps we have. Had a small issue when we switched over and it was resolved within hours. I just wish it wasn't so expensive to collect some of the other data on higher plans.
Seems like a great app, would like more than 50 emails on the free version though.
Purchased the first tier product. I recommend this app! Easy to use, and for the most part "drives itself."
It’s a little difficult to navigate but I’m just so glad to be able to send review emails where someone can review directly in the email!!!!
Hey Chocograms,
Thank you for your kind review!
We're glad that you're liking our app and in-email form feature, and you can always reach out to our team to assist you with any feature set-up :)
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
This has a lot of features for a free app. I like the fact that customers can post pictures and video.
Great little add on to Products reviews! sending out reminders for customers to review products they have bought. With a few easy setup steps. Schedules the reminders and sends them without you having to send them yourself.
I had some issues at first, but once I was in touch with stamped.io, they were exceedingly helpful and walked me through the process to get my reviews displayed. It was a great customer service experience and I am pleased with how the app is working!
The app is amazing. The only issue I have is that sometimes the app freezes and elements won't load so I have to refresh the page somewhat frequently. Amazing product outside of that!
Hello DND Alchemy,
Thank you for your review and feedback!
The dashboard has been optimized by our developer to work well on all browsers and devices and you should not be experiencing any load or interface issues.
If you are still facing any of the mentioned issue, we recommend writing in to our support team who will assist you with resolving it (hello@stamped.io)
Overall, the app is great. I like the automation components. I wish certain features didn't need higher subscriptions but I have no complaints about the app. Customer service was quick and effective.