Stamped Product Reviews & UGC , 6.321 anmeldelser
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i cant see my logo on my forms, there is no tutorial nor support. I recommend due to the fact its the easier one, but high prices
Hello Boka Studio,
Thank you for your review and feedback!
We have checked on your account and the store logo is showing up well in the settings & email template. Could you kindly contact our support team via email if you are still facing any issue with the setup? (hello@stamped.io)
We do have a comprehensive knowledge base on each features and settings of Stamped.io, which you can find in the following URL: https://help.stamped.io
Our support team is also available 24/7 to assist you with any queries :)
Amazing app and amazing support team. I had an issue with setting up my CNAME records and they helped me to fix my problem within minutes.
I am having many problems with this app. Just now after contacting you and telling about the problems I have, I decided to follow with one of your solutions but it didn't work.
I excluded a product from reviews and resend a review to a customer so the customer can write a review of the other products in her order, but when I hit resend and preview, the same donation product appeared in the request.
Also, we are missing a couple of reviews. I clicked on the email sent but the review does not appear in shopify admin.
I have just started using this app and it has all been really straight forward. We starting sending review emails straight away and have linked them to all our product pages easily. I also had to use the customer service team to help upload old orders and they were super helpful with fast turn around. Very happy.
5 stars all the way. They really do have 24:7 service. Quickly helped me with what I thought was a complex situation.
very good app and great support! I had a lot of questions but the support team stayed patient with me:)
UPDATE to: When I click the link from my email to approve a review on my mobile device the screen doesn't allow me to see the button to approve the review. Everything up to this point has been frustration-free!
You've responded there should be en Eye icon. There definitely isn't . If you want to email I can send you a screenshot. Thanks
Hey there,
There's an "eye icon" that when viewing the review on a mobile device, that will allow you to publish/unpublish a review.
Thank you for using Stamped.io! :)
Hi , I really like the app. It serves our purpose. Is there an option to manually send the request to review through our app. It will help us get more reviews for our products for people who do not buy from our website but from other resources. Thanks
Wow there is a LOT of functionality in the free version of this app. I asked customer service for a little fix and they did it right away. Very nice app, great customer service, and it looks great. Thank you.
Super easy to install and set up. Support was quick to answer my questions and get things the way I wanted them
Hey Nooma,
Thank you for your review and kind words!
We are glad you have found the setup of our app simple and fuss-free.
The Stamped.io team will always be here to assist throughout your journey to collect UGCs for your business! :D