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Good customer service. Quick and prompt response. It was not easy to set up at the beginning though, but once it set, the app run smoothly which is what we want.
Hello Levant Arome team!
Thank you for taking the time to share your review with us! We're delighted to see that you had a positive experience with our support team. Our goal is always to provide quick and prompt responses to our valued merchants like you.
It's great to hear that once you got everything set up, Stamped has been running smoothly and meeting your expectations.
On another note, have you had a chance to explore our Loyalty app? It's a great addition to complement your customer experience, offering rewards and incentives to keep them engaged and coming back for more!
If there's anything else our support team can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to support you in any way we can.
Thank you for choosing Stamped, and we look forward to being a part of your business scale!
this is app great, it helps me accomplish everything in marketing
thank you for everything, more updates
I'm paying $300/month for their service and they don't offer any phone or video call support. Very frustrating especially considering other review platforms I have used in the past have much more comprehensive support than email.
Hello Sparx,
We apologize for any inconvenience & frustration you are facing.
We have already dropped an email requesting a convenient time slot to provide phone support in order to set things right for you. Looking forward to your reply :)
This is a very powerful app. We're using the Premium version, previously we were using Mailchimp to auto send review requests.
This is way more effective at pulling reviews in as it allows customers to review in-email, rather than via your website.
The self-hosted thank you page creates a totally seamless customer experience as well.
Incentivising reviews is super easy via bulk-created codes using Shopify's free app.
The use of a customer's previous order data is very impressive, giving the customer a very personal contact, without us having to do anything.
Best of all though, Stamped's customer service and support is exceptional. This is quite a complicated and daunting app on first install, but their support makes it very easy to set up and get going.
Top Marks - I wish all apps and plugins were this good!!
Great customer service! The customer service was very helpfull with migrating us from Woocommerce to Shopify and even set the app up.
BEST CUSTOMER SUPPORT EVER. I am a novice at coding/website developing and I needed some help installing and modifying Stamped on my shopify shop. These guys were SUPER responsive and helped me out in a pinch. I'm so glad I picked Stamped! Also, they review customization is outstanding. Everything looks great on my site. I would definitely recommend Stamped to any of my CEO friends.
I've hadn't used it yet but look forward to using it to see the reviews I get from customers using my products.
I ve just started to use the app and i happy with it customer service is great and there is a lot of functionalities
First interaction with support has been great. They were very responsive and knowledgeable. Looking forward to using the app.
The app does what we wanted but more importantly the support was there when needed. I had a few questions that were answered and the also fixed a few issues we had. For us not having to spend ages sorting out issues is important and this is where good support plays its part. many thanks