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So far, it's an attractive review system and seems to have good functionality. The downside is that the help documentation is really, really terrible. Poorly written, hard to understand, vague, and some of it is out of date or missing important information.
Hello Wishbeads,
Thank you for the review and valuable feedback!
Our support team will look into improving the content of the articles mentioned in the email so that they can be easily understood by our users.
We have also replied to your query to explain the exact setup required for the self-hosted pages, there's actually no missing information on our existing documentation to set up these pages in your Shopify store. Apologies once again for the confusion caused!
Not sure yet. I am trying to figure this out. I am having major issue with trying to get Aliexpress reviews transferred. It just continues to say scanning. I also can't get the email DNS to be verified. It looked like i needed to add my email in the field. I now deleted whatever email code was in there and now i see errors in red. So far its a bad experience.
Hello there,
Thank you for your feedback.
Our support team will be reaching out to you to guide you with the adding of your DNS records into your domain host account as well as to utilize the Aliexpress importer.
We look forward to assisting you with you queries so that you can complete the set-up and utilize Stamped.io to grow your reviews and UGCs for your store :)
The widget lacks on costumisation on the free plan, so I couldnt match it unfortunetaly to my website color because for example the "write review" text color cant be changed.
It could be a good app but I had to remove it as i didnt want to upgrade to premium plan just to make my widget loo good on my website
Hey Gabriel,
Thank you for your review and feedback.
We do assist with basic customization across all paid plans using CSS coding, if the layout editor is not available to you. The lowest paid plan, the Basic plan comes at $15/month and it does have many additional features on top of technical support for customizations.
Simply reach out to us at hello@stamped.io and we'll be glad to assist :)
We hope to hear from you!
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Hey there,
Thank you for your feedback :)
If you have any queries or concern, please do not hesitate to reach out to our support team via hello@stamped.io, we're available 24/7 for assistance!
it seems okay but doesn't seem functional with Shopify PAID THEMES which is unfortunate .... waiting for support
Hello there,
Thank you for your feedback.
Our app's widget is definitely functional with paid themes, and our tech team has reached out to you via hello@stamped.io to assist you with the installation right away :)
We look forward to welcoming you to Stamped.io!
just uploaded the app.. will return and write a review after we use the app for more than the set up.
Hello there,
Thank you for your feedback, we hope that you'll enjoy using Stamped.io to collect our reviews :)
Should you have any queries, please do not hesitate to reach out to our support team via hello@stamped.io as well!
I don't know if it's a good app or not because I cannot use it. I've try to complet all the request but it's still not working
Hello MY GLOW BODY,
Thank you for your review.
Stamped.io will work for all Shopify stores once it's installed. The review widget should show up in the product pages, and any new orders will generate a review request in the queue.
Our support team have reached out to you to provide further assistance :)