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This has been a wonderful app. The reviews are pouring in! AND it pays for itself. The suggested products at the bottom of the review email generates more than enough money to justify the cost of the app. They also have great customer service which really helps for someone who isn't super computer savvy.
Hello BK Books,
We're glad that you're liking our app's ease of set-up, and ability to recommend products in the review email as a source of additional sales conversion.
Our support team will always be available should you require any further assistance with setting up any other feature for your store, Happy New Year! :)
Excellent App that has brought our front page and product pages to life! Very easy to use and customise and the team are super helpful too! highly recommend!
Thanks for the hard work. Really useful for my website,
Very happy with this reviews app.
One feature I would love to see is to automatically send review emails once an item has been marked as delivered by the carrier. Currently, to ensure my customers receive their review email on the day they receive their order I have to manually check all orders delivery status manually, the cross reference with the queue in the Stamped dashboard. This might not be easy to do but would save me an hour a day! Due to the variance in delivery times, simply setting a 10 day period doesn't work best for converting those emails to reviews.
Another feature I would like is for customers to be able to update their reviews. for example, if an issue was resolved.
I understand these features are coming in the next update!
I was having difficulties getting new reviews to properly show up in order and the rep Salem Badawi solved my problem immediately and placed a fix that should prevent it from happening again.
Very goo free plan. I add reviews on my profile and it works perfectly. They have to add more functionalities.
Hey Tiemme,
Thank you for your kind review, we're glad that you're liking our free plan and the ability to display reviews on your site :)
We do have more featured and functions available on our paid plans, you can simply reach out to us via hello@stamped.io, should you like to explore the other available features!
We hope that you'll have a great time collecting reviews with Stamped.io :)
Great App.
Great Customer Service (helped me design my email in less than a working day).
I didn't give it 5 stars for its price - this app is far more expensive than expected.
Service levels have gone down drastically! Have been running behind them to solve issues for weeks. Any business owner concerned about their business should opt for similar apps with much better service!
Hi there,
We appreciate you taking the time to share your feedback and concerns. We apologize for the experience you've had with our support team.
At Stamped, we strive to provide excellent service and resolve issues promptly. We understand the frustration you've experienced, and we take your feedback seriously.
We value your business and are committed to addressing your concerns and providing the level of service you expect.
Please know that we are dedicated to resolving your outstanding issues and restoring your confidence in our team. We will reach out to you directly to discuss your specific concerns and work towards a satisfactory resolution.
Thank you for bringing this to our attention, and we appreciate your patience.
Great app and even better support. Super responsive and quickly fix any issues we have. Highly recommend.
it's a good app, very responsive customer service. It lacks a little in robustness, even for the more expensive plans
Hello ANATO,
Thank you for your review and kind words!
Our pricing plans have been crafted to suit businesses on all levels, and each plan contains revenue-generating features which will definitely be useful for the growth of your store.
Our support team is always available, so do feel free to email us at hello@stamped.io should you require assistance with selecting the plan most suited for your store, and if you would like to share more about the robustness which you are looking for :)