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Thanks for the hard work. Really useful for my website,
Very happy with this reviews app.
One feature I would love to see is to automatically send review emails once an item has been marked as delivered by the carrier. Currently, to ensure my customers receive their review email on the day they receive their order I have to manually check all orders delivery status manually, the cross reference with the queue in the Stamped dashboard. This might not be easy to do but would save me an hour a day! Due to the variance in delivery times, simply setting a 10 day period doesn't work best for converting those emails to reviews.
Another feature I would like is for customers to be able to update their reviews. for example, if an issue was resolved.
I understand these features are coming in the next update!
I was having difficulties getting new reviews to properly show up in order and the rep Salem Badawi solved my problem immediately and placed a fix that should prevent it from happening again.
Very goo free plan. I add reviews on my profile and it works perfectly. They have to add more functionalities.
Hey Tiemme,
Thank you for your kind review, we're glad that you're liking our free plan and the ability to display reviews on your site :)
We do have more featured and functions available on our paid plans, you can simply reach out to us via hello@stamped.io, should you like to explore the other available features!
We hope that you'll have a great time collecting reviews with Stamped.io :)
Great App.
Great Customer Service (helped me design my email in less than a working day).
I didn't give it 5 stars for its price - this app is far more expensive than expected.
Service levels have gone down drastically! Have been running behind them to solve issues for weeks. Any business owner concerned about their business should opt for similar apps with much better service!
Hi there,
We appreciate you taking the time to share your feedback and concerns. We apologize for the experience you've had with our support team.
At Stamped, we strive to provide excellent service and resolve issues promptly. We understand the frustration you've experienced, and we take your feedback seriously.
We value your business and are committed to addressing your concerns and providing the level of service you expect.
Please know that we are dedicated to resolving your outstanding issues and restoring your confidence in our team. We will reach out to you directly to discuss your specific concerns and work towards a satisfactory resolution.
Thank you for bringing this to our attention, and we appreciate your patience.
Great app and even better support. Super responsive and quickly fix any issues we have. Highly recommend.
it's a good app, very responsive customer service. It lacks a little in robustness, even for the more expensive plans
Hello ANATO,
Thank you for your review and kind words!
Our pricing plans have been crafted to suit businesses on all levels, and each plan contains revenue-generating features which will definitely be useful for the growth of your store.
Our support team is always available, so do feel free to email us at hello@stamped.io should you require assistance with selecting the plan most suited for your store, and if you would like to share more about the robustness which you are looking for :)
Easy to understand customisation, great features and attractive widget out of the box. Very happy with the decision to use Stamped.io
I've just signed up with stamped and so far so good. The team is SUPER helpful and has made the set-up process very easy. Excited to watch the reviews start rolling in.
Hey Vee Underwear,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)