Stamped.io Bewertungen un UGC , 6.302 Rezensionen
Anpassen
-
Nach Bewertung
This app is essential for your business. Really boost your street credit up plus great customer service. Its a win win!
The app was a little tricky to use at first, but I eventually got the hang of it. I wish the capability to send coupons to customers after they submit reviews was included with the free version, but still a great app.
Love the app and the team is very helpful! They helped me code each step of the way in getting it to show up properly and reviews live on the site.
New to the app but so far so good! I had a question early on and the team was quick to respond/help.
Hey there,
Thank you for your review and kind words!
We would like to extend a warm welcome to you and hope that you'll have a great time with Stamped.io collecting social proof for your business!
Great app and great support! Thank you! I will keep using it in all my stores. I am using the display carousel widget on my home page and the standard widget on the product page. It's perfect.
Love everything about this app! Tons of awesome features for a really great price. I love all of the email/coupon customization options and also love that the star ratings show up on Google. Definitely recommend this app to those wanting to add reviews to their site. A+
Great support team, customizable email formats and product recommendations!
This is a really great review app!
It looks good. It works good. Can recommend it.
I've tested Shopify's own 'product reviews' app before, but ran into technical problems with schema.org data being injected by that app. meh.
(Tip: Google for correct solution with stamped.io on their help pages.)
Then I gave stamped.io a try.
Man. Does this app a great job!
I looks great. It integrates really nice with the shop layout – even on mobile!
The default installation is crap. It just put's some snippets here and there where it guesses it would be nice. Be prepared to move the code yourself to the right place in your theme right after the app's installation.
I ask customers for reviews by mail n days after a purchase. It looks like open and CTR rates are fantastic! Might be because customers can send a review directly within the email.
First thought to just use the app as a simple 'review harvester by mail'.
Now looks like it will be an important part of my website and I might try all the other features one by one ...
The app seems fine, but this is the only App I have ever installed that does not offer good support. There is no real time chat available. I have an urgent problem trying to get my past orders imported and I can only submit a lifeless form for help. The auto responder says "we will get back to you in 12-24 hours, but this may be longer on weekends." I may have to uninstall the app and look for something else if I can't get help quickly. Again, this is the only Shopify App I've ever installed where this has been the case.
Hello Pepper Pong team,
Thank you for providing us with the information about your support experience with Stamped. We sincerely apologize for any inconvenience you may have encountered during the process.
We understand the urgency of your issue regarding importing past orders, and we want to assure you that our support team responded within 5 hours of the ticket's creation. We had made multiple attempts to reach out to you for further assistance and resolution on your ticket. However, it appears that our communication may not have reached you successfully.
We truly value your business and want to ensure that we address your concerns promptly. If you are still experiencing difficulties or require further assistance, please let us know, and we will prioritize your case to provide a swift resolution.
Your satisfaction is our top priority, please don't hesitate to reach out to us, and we will do our best to assist you promptly.
Thank you for your patience and the opportunity to support you.
The team was very helpful and they modified just about everything that we needed. They are very responsive and the modification went very smoothly AND perfectly. Thank you guys for all your help and hard work! :)