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It took longer than expected to get up and running. Customer service was difficult to work with and we found the user interface to not be as intuitive as other platforms we have used. Just too many kinks here to really recommend. If our experience changes with time I'll update the review. But for now, we are disappointed with the switch.
Hello SafetyGloves team,
We're sorry to hear that you've had a negative experience with our app. We understand how frustrating it can be when things don't work as expected. We take our responsibility to provide quality service seriously, and we appreciate your feedback.
Regarding your comment about our customer service, we want to assure you that our team is here to help you. We have been trying to reach out to you via email, but we haven't heard back from you. We want to work with you to find a solution to the issues you're experiencing.
Regarding your comment about our backend, we'd like to investigate further to see what might have caused the issue. Can you provide more information about the specific problems you've been encountering? We want to ensure that we fully understand your concerns so that we can work towards finding a solution that works for you.
Thank you for your patience and understanding. We're committed to providing you with the best service possible, and we look forward to resolving this issue as soon as possible.
An Awesome App. Easy to use, easy to configure and very easy to customize. Really loved this app.!!!
Hey there,
Thank you for your kind review :)
We're glad that you're loving the ease of setup and customizable options!
Thank you for installing our app and we hope that you'll have a great time collecting reviews with Stamped.io!
Easy to use and setup was up and running sending reviews very quickly, great support offered whilst importing sales from a previous platform. Thank you.
April 11, 2020
Hey there,
Thank you for your kind review :)
We're glad that you've found the app easy to set-up and utilize.
We hope that you'll have a great time collecting reviews with Stamped.io !
I just started using this app to help me with reviews on my website and so far i really like it! it has step by step instructions which is very helpful for me because I am not IT savvy. Definitely made setting it up to my website easy.
Amazing app. Super simple setup, and really quick response when I needed help. The guy was lovely. Couldn't recommend more!!
I am more than happy to choose this app! It gives me so many different options to reward my customers. It is truly the best app and their customer service is excellent! Totally recommend it.
The features are great. But I met the reviews request sending problem and I didn't get replied for how to solve it.
Hey there Fanka team,
We're glad to see you like our features, and sorry to hear you were caught up in a recent bug with the reviews sending. This is a known issue and one we should have resolved now!
I see James helped you out, and I apologize that our limited coverage on weekends left you waiting longer than usual. Please accept our apologies and I hope we can help change your experience going forward :)
There are lots of functions within this App and I think the bascis is just enough for most sellers..
I used this app to transfer over reviews from another platform and it's been great. Support is excellent and we love the photo review widget options available. So far I am happy with Stamped!
Hey Vitamin Bounty,
Thank you for your review and kind words!
We're glad to hear that you're enjoying our app and widget features to showcase your photo UGCs, it's really heartening to hear :)
We hope that you'll have a great time collecting reviews with Stamped.io!
Very expensive, looks great but only 200 orders per month for £23 a month when out of those 200 only so many will leave a review is quite expensive & the next plan up is £50 a month it gets quite pricey if your a new website trying to build reviews. I wouldn't mind if you had some sort of period you could build some up & then start paying but the free plan is really only helpful if you have a very limited product range, for a bigger catalogue its expensive quite quickly.
Hello Bella Casa,
Thank you for your review and feedback!
Our pricing plans are actually in US Dollar instead of Pound sterling. Also they have been crafted to fit the needs of stores at all stages of growth, so there's definitely one that will suit your store.
Also our limit is based on the number of orders per month, which is not affected by the catalogue size of your store.
Our team will be getting in touch with you to discuss on this further :)