Rezensionen (6.380)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 12. Februar 2017

We've had a great experience with this app from Stamped.io. Since setting them up, we've received strong reviews from customers after receiving a scheduled review request that automated from the app. We've also encountered a couple of formatting issues with one of the widgets that related to the website template that we've chosen, and Stamped.io was able to immediately help us resolve the issue. I should add that they provided this assistance late in the evening, well past normal working hours. The Stamped.io app achieves great results and the team is accessible, responsive and support their product extremely well. I'd recommend them to anyone.

A quick update: we needed some additional quick support with a technical issue with one of the widgets we were using for our reviews page, and Stamped.io was able to help us make the changes we needed very quickly. This team is highly responsive and the support is incredible. I continue to recommend this application and team.

Retroworks
Kanada
Etwa 4 jahre mit der App
Bearbeitet am 28. August 2021

This is really good. great service, customer support and affordable price. definitely recommend this to others. They have a superb service

Monthly Korean Snack Subscription Box | SeoulBox
Vereinigtes Königreich
Etwa 4 jahre mit der App
Stamped.io hat geantwortet 1. Dezember 2019

Hello Seoulbox,

Thank you for your review and kind words :)

We are really glad to hear that Stamped.io is your reviews app of choice, and we appreciate your recommendation.

We hope you'll have a great time collecting reviews with us and thank you for your continued support :)

16. November 2019

I use this app for my reviews and they have great tech support! I like that the gold stars are so visible. Would recommend this app.

da lish cosmetics
Kanada
Etwa 4 jahre mit der App
Stamped.io hat geantwortet 24. November 2019

Hey Da lish cosmetics,

Thank you for your review and kind words, our tech team is happy to have been able to help you with your queries, and we hope you'll have a great time collecting UGCs with Stamped.io !

4. Juli 2017

Great, easy to use app with fantastic support!

Thesketchmonkeystore
Vereinigte Staaten
Etwa 4 jahre mit der App
30. Januar 2020

support was awesome!! Alyssa was very helpful and intuitive of what I needed. AS for the app we JUST started. So far so good :)

WristWidget®
Vereinigte Staaten
Etwa 4 jahre mit der App
Stamped.io hat geantwortet 1. Februar 2020

Hello WristWidget® ,

Thank you for your review and kind words!
We really appreciate your kind compliments to our support staff and we hope that you'll have a great time collecting reviews with Stamped.io :)

Bearbeitet am 20. April 2022

I have been using this app on my store for quite some time and it's always been awesome. One of the biggest complaints I have however is the constant changes lately to the app. I had requested from support many many months ago to help me install a specific widget because it was not working for me and they asked me to make them "part of the store" and I did and they NEVER even logged in and installed anything. So...I gave up on wanting that feature. Still, kind of annoying the lack of follow-thru from support. Also, the box that pops up when you are in the app itself moderating reviews ext, WILL NOT GO AWAY! I am so tired of completing the same two steps over and over and over again and the "box" not marking those two things done so it will go away. Please fix your bugs and please learn to follow through and customer response.

Raw Energy Tools
Vereinigte Staaten
Etwa 4 jahre mit der App
10. September 2016

This app works great, good to have!

Ilushess
Vereinigte Staaten
Etwa 4 jahre mit der App
9. Juli 2021

Excellent reviews app for Shopify stores with first class responsive support. Integration is seamless and reviews are easy to manage and display.

SomethingSexyPlanet
Vereinigte Staaten
Etwa 4 jahre mit der App
22. Oktober 2020

It's a great app! Has transformed our review process, and significantly increased the number of reviews we receive. Recommend highly!

Sara Gorman's Pillbags
Vereinigte Staaten
Etwa 4 jahre mit der App
Bearbeitet am 26. April 2020

We started with the free plan and then upgraded. Overall, it works very well and can be adapted to any language. Nice app!
Update: When covid struck and we lost all our revenue overnight due to inability to ship, they wouldn't let us pause subscription and preserve data (like all other apps). They said asked us not to and they promised to apply a credit instead but actually charged us at the end of the month. Thinking only of themselves.

Thai Yoga Pants
Brasilien
Etwa 4 jahre mit der App
Stamped.io hat geantwortet 26. April 2020

Hello there,

Thank you for your review and feedback.

We do apologize for your experience, please be assured that we have full intentions to assist you through this trying period due to Co-vid 19, as we have done so for many of our other users.

We noticed that the initial ticket requesting for the credit had been sidelined into a technical support ticket, and therefore the credit had been omitted.
Our team has received your follow-up email regarding this matter and we've have made the arrangements to have the amount refunded back to you.

We will follow up on your concerns via email to ensure that you receive all the help you need.

Thank you.