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very helpful tool in terms of customer's testimonies even with the free version. i definitively recommend the app
Ever since using this app we get 5x the reviews we used to with the Shopify Reviews app. It makes it super easy for customers since the stars are already embedded in the email. It also looks great on the site visually.
The support team is also extremely helpful, they've done a lot of the implementation for us and even custom coded things.
100% recommend this app!
Great app! Very easy to set up. Within a week I started to see a huge increase in reviews. I would recommend this app to everyone!
I had some small issues and the customer support team was able to assist my issue quickly with ease, thank you.
Great product. Great service. They've been very helpful in setup and a few tweaks specific to our site.
Their customer service was amazing. I needed a change to the App & they responded within a few minu
It's so nice to automate requesting reviews from our customers - saving us so much time! UPDATE TO OUR ORIGINAL REVIEW - Adding excellent customer service as a 5 star review. Based on our original review (listed below) the feedback from the Stamped.io Team showed us that they did have the capability we were hoping for. Just updated our setting and are even happier with this app. And we are using the FREE option. NICE JOB! Original review:
It's so nice to automate requesting reviews from our customers - saving us so much time! Our only suggestion would be if we could have the first item in the e-mail be for the most expensive item in the order or from a ranking of collections that could specify... Most of our customers create a review for the first item listed in the e-mail and don't go back to review the rest of the items. (Not the apps fault we know but it is the result we see.) We sell children's special occasion clothing and customers end up writing a review for the $7.95 pair of socks rather than the $100 First Communion dress...
Thank you for your review, we really do appreciate it!
Good news, It’s definitely possible prioritize highest priced products first (:
Here’s the guide to locate the settings:
https://help.stamped.io/article/237-reviews-featured-item-logic
We’ll also be reaching out to you via email to be sure you’re all setup for that.
Thank you!
This is the best reviews app out there! We've been using them for a while now and they have so many customization features, the built in capability to email your customers asking for reviews (instead of using a third party app and importing the reviews later), and they have some of the best support I've seen - they always answer in a timely manner and resolve any issues I have effectively. 5 stars!
Updating 5-21-23. Again Stamped came through with correcting an ongoing issue!
Their support team is superb!
Updating again on 8/13/21. Had an issue and Stamped attended to it quickly. The staff is so helpful! I'm updating this Review as of 1/24/20. I cannot believe how effective Stamped is for getting new reviews! Because of the emails sent to customers--it's been awesome! In a short period of time the number of Reviews have increased very noticeably! Stamped has made a huge difference for Rich Snippets, keeping Google Errors in the remote past, and increased Reviews. What more could you want from one App? I don't even use half of their services--as my shop grows, I'll definitely ramp up to the various services they offer. GREAT VALUE! I was using Shopify Review App--and received 20 Errors from Google recently--and it was all attributed to Shopify's free app. Couldn't get the app Error straightened out so I knew I'd have to change apps--which made me nervous to change horses ! SO HAPPY I DID!! I must say it was a little clumsy to set up--but only because I'm not the most tech savvy person--but Stamped took it upon themselves to export/import existing reviews. And, OH!! Do these reviews look beautiful on the product pages! And the product pages load up SO FAST now! No more what I called the "Review burp" when a product page is loaded. And now, the emails I was sending manually to customers asking for reviews, are automatically done! Wow. This is worth every penny. For those of you hesitating to change Review apps--Go for it. An update as of 12/26/19--Just received notification from Google that all of the errors which were directly caused by Shopify's Review App have been fixed. This is a REALLY positive result of our switch to Stamped. So now we will not lose Rich Snippets which we've worked so hard for and were in danger of losing because of Shopify's flawed Review App. I usually give rave reviews for everything "Shopify", but their Review App stinks--and Shopify is just NOT interested in fixing and it just mystifies me that they just do not care about the potential damage it can cause a store with Google Errors that their Review App generates. Make the switch to Stamped!
Hey Charlette,
Thank you for your review and kind wordsQ
We're glad that you're loving our app, we really appreciate your kind words of our support team!
We've coded our widgets such that they would have a faster load time, and our review email feature makes it easy and automated to collect reviews from your customer, we're happy that you likes our features :D
We hope you'll have a great time collecting reviews with Stamped.io and thank you again :)
Works really well for us. Customer service is great too. Has definitely improved our conversion and general professionalism.