Stamped.io Reseñas y UGC

Love this app! Makes everything easy for my costumers to leave a review . Easy to install !
Definitely recommend it !

Really user friendly. I actually ordered from another small business owner that was using this and I decided that my business would benefit from it. I can't stress enough how important it is that you guys make the set up very easy. As a small business owner i have enough to juggle. I wouldn't want to spend too much time on configuring an app. Thanks guys for making this easy and useful tool!

This is a great and cost effective product review app. I would give it 5 stars however I wish I could have more customisation features for the review emails at the lower priced plans. Other then that, this app is really great and is so simply enabled on any Shopify store.

Product Reviews Addon has done a great job with helping to get our reviews connected to our Google Merchant Center & Google Shopping ads. I currently started using their net promotor score (NPS) function, and there are several more functions I'd like to try out as well. We have also set up reviews to push to our Facebook page. The dashboard has really great info on customer sentiment as well. The customer service is terrific, and they were very responsive and helpful.

I used this app and it is very helpful. When we have some problems, their customer service replies very quickly and always helps to solve them. Thank you

While the app does a fair job (quite often it is slow, does not load correctly on mobile, and fails to load CSS on the plans page), the pricing and the sales team are the worst.

Customers (or new potential customers) should be aware that similar apps charge 1/4 of the annual price of Stamped for even better features.
We find it disgusting that the only way to access the Google Shopping Reviews feature is to pay 1400$/year - when other apps offer that for 19$ a month.

Having mentioned that to the sales team, they offered a ridiculous discount with a rude reply inviting us to use another "low-cost app" if we were not happy with their offer.

For instance, we are thrilled to switch reviews provider (after 2 years) and invite savvy customers to do the same - maybe Stamped will start to appreciate their customer reviews more.

Pretty good app. We only use the free app but it does deliver results. out of 27 emails sent so far we have received 6 reviews and we haven't had to do any work.
www.bellalavender.com.au

Amazing app, a fraction of the cost of the big boys out there but this thing is easier to use and it has all the features. The in email reviews are great and Tommy is adding features daily. Tommy was a huge help in getting my older orders loaded. I highly recommend everyone switch to this!

** UPDATE **
Would Not recommend. After removing the app access coding remains on my website. They can not remove it as it distort several product pages. I now have a distorted website and not ETA when the issue will be resolved. Major headache "

After using Stamped IO for a year I had to update my review. The basic feature of collecting reviews work fine. Keep in mind you have to pay more & more to collect reviews. Maybe if you are just starting out this app is okay but in you are having more than 100 orders a month, would not recommend.

I have reached out to Stamped multiple times for varies things, coding needs to be updated, paid $200+ for a plan for ads to reflect on google ads ( FYI this was never resolved and $200 went down the drain as I did not get access to the feature I was paying for ). You will always have to " leave a message " or talk to a bot. No matter the time of day.

This effects your customer service experience as it if frustrating not being able to talk to a live person EVER in the chat. Takes about 24hrs to get a respond and most of the time they send you a link to a discussion board of them assisting another business that's kind of related to your question.

Super frustrating because when you reply saying this does not help and you need them to update or remove their code & not send you to a discussion board to do it yourself it takes another 12 hrs for a reply and they still may not help.

I found a better app to serve my business, received 8-10 reviews after installing the app which made me feel like emails were not being sent out properly.

I followed the steps to remove Stamped IO but the reviews was still reflecting on my website causing a glitch. I contacted Stamped IO, no response. Contacted Shopify for assistance and Shopify contacted the developer to remove the coding, no response.

Had to send multiple request to help, my website was down for 24 hrs due to the coding issue. When a rep reached out I provided access to my store to resolve the issue, they never logged in.

Another rep reached out and sent me to a blog post to do it myself. Didn't work. Sent more messages & then notice the website was fixed but no one ever responded to my messages or advised they fixed the issue.

This process with canceling my plan confirmed I made the right decision as the customer support is the worse.

FYI - I have tried all tier plans and never noticed a difference in service or operations.

Setting up so emails don't go to spam was a bit confusing, but customer service is great and quick to respond. This app is great, all that's missing are site reviews in the free plan