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No issue once its working on the web site, it just not very easy to understand how it all works or how to use it. It all a bit clunky and slow then can freeze, support is good.
Thanks for the reply to the review, but i think your missing what I'm meaning. In regards to you support set up it much improved since i last tried to use it, but it still needs a lot of work. Also you need to be able to save you own template on the Smart banners.
Hi there,
Thank you for your feedback!
We’ve just checked your account on multiple devices and locations and the dashboard is loading instantly.
Once you’ve installed the app, every settings are already optimized for conversions (:
There’s also a simple guide that brings you through the important settings of the app as well and we’ll highly recommend going through it!
However we will reach out to you via email and to assist you further on this.
Thank you!
We use this app to get reviews on our website. The app is user friendly and the support team is quick in responding to queries and questions. All new features are usually only with upgrades, which is fair but there should be a trial period to test those features without immediately upgrading.
Overall pretty satisfied with the App.
This app is most def a great app for any Shopify store owner. Having reviews on your store an awesome strategy for building trust and making sales.
Big offering. Most of it works. Some aspects I'm having trouble with. The support has been excellent.
This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.
It has been very easy to set up. I have high hopes for this app. I even upgraded my plan during set-up.
Does what is advertised fairly well, but could use some more quality of life - such as being able to port reviews from one product to another without having to reach out to support directly.
I like the app and the customer service has been great, but the dashboard can be a little more user friendly. It's a little confusing and hard to follow. The widgets allow you to copy code, but there are no directions on how to install the code on my shopify store.
Best customer service of all the apps we have. Had a small issue when we switched over and it was resolved within hours. I just wish it wasn't so expensive to collect some of the other data on higher plans.
Seems like a great app, would like more than 50 emails on the free version though.