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Stamped.io really know what they're doing when it comes to reviews. I've tried others and basically customers actually leave reviews using this app - which is the main thing! Also, little things like the quality of the product image 'pulled' from the product page to the review request email is excellent compared to other apps.
The Stamped.io team are excellent, and all really understand their system well and are able to provide seriously good customer care. There are helpful pages on their site explaining everything, but if you don't understand a member of their team will explain it and provide little videos that make everything super clear. They're also quick to respond and do whatever they can to help you, eg creating the review widgets on your site pages for you.
I'm probably making it all sound like it's a bit of effort to get set up - it's not. But a little bit more effort when you already have a spreadsheet of reviews that need importing, if you're moving from another review provider.
In fact, I have returned to Stamped.io having been talked into trying an alternative provider for an additional benefit (which didn't work in any case!). All I can say is, when something works one can easily take it for granted.
Now that I have returned to using Stamped.io, I have even more trust in their knowledge and have moved up a notch to a plan that will provide all the more features and benefits, such as their loyalty scheme and add more features to the reviews. This will ultimately make it easier for potential customers to find reviews that address any anxieties they may have (using keywords).
It's been a hard lesson, but I'm so pleased to be back with Stamped.io, I really am. Thanks so much for your help guys : )
So far I really like Stamped. It came recommended to me. I use their free plan, and it's still very useful. Adds a lot of production value to my store. And their customer support is 1 on 1, very attentive, and able to customize certain things completely for free.
Had an issue with stars and reviews not showing when I changed themes, and Vi was so helpful in fixing the problem for me. Within a few hours it was all sorted. Thank you so much, would highly recommend!
There was an issue with my app updating and my reviews showing and James replied quickly and clearly. He fixed the problem for me and i really appreciate his customer service. I definitely recommend this app for all your reviews.
Excellent customer service and support for installing my google reviews coding into the backend of my own website. Plus I have also been using Stamped for my very own reviews for a few years now and the product is super easy to use for my customers. Highly recommend Stamped. Thank you.
Amazing support from Sid - thanks a ton! We have the app since quite some time and are happy with it. It's quite pricey though if you want some nice features added.
Struggling with the rate badge installation in our website, I reached out for support. Niran responded incredibly well and solved the matter in a day after I sent the request. Outstanding customer service!!
We have been with them for years now. They are great, any problems they are on it. Friendly and helpful support. Thanks!
As always our experience when connecting with Stamped is outstanding. They are quick to respond and provide expert advice. And we love their Stamped Product Review app not only for our needs but more importantly making it easier for our customer to send us a review. Highly recommend Stamped to all e-commerce merchants!
We have been using Stamped for 3 years and we are very satisfied with their apps and service. The ability to customize widgets, integration with other apps, really help us to have a good experience for our customers.