Stamped Reviews & Loyalty

Great customer service, and once it's set up, the app works exactly as it's supposed to. I've removed one star because it is not at all easy to setup, and when we first upgraded to the more expensive and comprehensive version of the app, there wasn't even any explanation of how to access the user portal, so we literally could not figure out how to move forward.

As soon as we reached out to Rachelle and Tommy they were super responsive and helpful, but feels like there should be a manual or guide or something to allow users to set themselves up and have a more comprehensive problem solving section. But now that we're set up, we're quite pleased with the product.

We have been using Stamped for the last couple of months and I am super impressed not only with the app but with the team behind Stamped and how responsive and helpful they are. No matter the question I have they are happy to help and very quick to get back to me. I really like the features as well, as we really needed custom questions for our review forms which is something Stamped offers. Highly recommend!

Awesome customer service. Thank you for your prompt and kind assistance and was able to fix the issue.

Good app to collect reviews from customers and respond to them. The Support-Team is also very responsive.

It is an overall good app. I work mostly with high value products and even with my lower volume of orders I maxed out and was forced to upgrade to a paid plan. The app does what it says it will and was easy to install.

This review app has been helpful for our store so far. We're generating regular reviews with it. Unfortunately, it's quite locked down for the free version, and you only get a few email review requests before you "hit your free limit." We just upgraded to a paid version soon to unlock customer photos, a higher review number threshold, etc. Overall, would recommend. Not "Amazed", but it's good and we're happy.

Ich habe die App im Online Shop installiert, es war wirklich schnell und einfach. Die App funktioniert sehr gut. Das einzige was ich bei der App vermisse ist die Spracheinstellung für das Menu.

We've run into some technical problems here and there with the app, but support has been great and they are quick to reply/resolve.

The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.

Franchement pas mal pour ce genre d'appli. J'en ai testé plusieurs pour finalement revenir à celle-ci. La version gratuite suffit au départ et permet de démarrer tranquillement avec des fonctionnalités plutôt pro. Un seul bémol, la mise à niveau des formulaires initiaux en anglais vers le français doit se faire à la main et ça prend un peu de temps. Pour le reste, rien à dire, au top !!